桑塔納牧場(Rancho Santana)

Rancho discrimina a los huéspedes que no reservan su estancia a través de ellos. A pesar de pagar el fee diario, el cual da “derecho” al uso de las amenities del lugar, estas nunca están disponibles para los turistas no registrados por ellos. No hay espacio en las excursiones ni reservas disponibles en los restaurantes del lugar. Nos sentimos estafados y discriminados por Rancho Santana y maltratados por el personal del Consierge que no atendieron nuestras quejas ni se preocuparon en resolver la situación. En una semana de estadía, no fue posible usar los restaurantes ni gozar de las excursiones. A pesar de ser un lugar maravilloso, evidentemente no todos los turistas son bienvenidas de la misma forma.

"Junto con mí mejor amiga, pudimos disfrutar un fin de semana Inolvidable, todos fueron muy amables, visitamos las cinco playas, vimos las tortugas Bebés y hasta nos prepararon una fogata, y que decir de la cena, estuvo deliciosa, una entrada de pancita de cerdo con sandía y queso ricotta, y de plato fuerte disfrutamos de pulpo y ribey. Berman fue nuestro guía en todas las aventuras y nos explicó y enseñó muchas cosas, gracias a su amabilidad pudimos disfrutar cada momento, gracias a todos. Esperamos volver pronto" 😉 🤩🙂

muy bonitas instalaciones pero muy malas condiciones para desplaz**** por la noche con rotulos que no es posible leerlos (en madera con letras en *****) y nula iluminacion. Esto es importante con respecto a las distancias entre los sitios que logramos visitar

La pasamos muy bien en familia, el establecimiento es hermoso, las habitaciones cómodas y las actividades son bastante buenas. Nuestro guía Berman nos trató super bien, cantamos canciones en la fogata, hicimos sandboarding y visitamos la granja, sin duda alguna lo recomiendo mucho!

Un lugar perfecto para disfrutar en familia y desconect**** de la cuidad. Es la secta vez que visitamos el Rancho . Siempre quedamos con ganas de volver otra vez y seguramente volveremos en el transcurso de este año.

|Excelente. Consideto que nuestra estadía fue muy amena, lo único que son muy exigente al alquilar las casas por varios días consecutivos. En nuestro caso consideramos mucho tiempo para una estadía con ustedes. Actualmente necesitamos solo para 2 días (1ro y 2 de enero) y no ha sido posible. Si puede nos avisa al 8405 8630 para organizarnos

This trip ticked all of the boxes! Our couples stay at the Inn was perfectly centralized, convenient, and made everything easy as this is an amazing, lush, spread-out and beautiful property. Top-notch food and restaurants, service, and activities. We felt like true VIPs during our entire 10-day stay. Word to the wise: When booking tours and excursions, gratuity and taxes are automatically added later. The price shown ends up being more when you settle your bill. A nice feature, because it takes the guesswork out, but this is not well-articulated. The online room deals can be a bit misleading too (we did not have a panoramic ocean view as advertised), but the staff compensated when we called this out having kept our email exchange with the online reservation desk. Jonathan and Andrea are true professionals and were 100% committed to ensuring we thoroughly enjoyed our vacation. Further, all stays may not include transportation if other specials are used, such as the AmEx discount. The roundtrip airport transportation was excellent, as was the timely shuttle service to and from the beautiful beaches and delicious restaurants. Drivers are courteous, polite, and knowledgeable. This contributed to our amazing experience. Overall, 10 out of 10 and we cannot wait to go back!

Their reservation line is surprisingly bad for such an expensive resort that markets itself as luxury. They don't respond half the time and take a very long time to process a simple booking request. Please address as this is hurting your business and bookings!

We hosted our wedding at Rancho in December of 2021 and we don't think it's an exaggeration to say it was the greatest wedding of all time Thanks to Erik, Dominga, and all the incredible staff, not only did we have the wedding of our dreams, but our friends and family had the adventure of a lifetime too. My wife and I love Nicaragua. It's a special place and Rancho does a great job of letting the best parts of the country (its ruggedness, the people, the jungle, the ocean, the food) shine through while also giving you a luxury experience. We typically stay at surf hotels so it was definitely a treat. Coordinating a 3-day wedding for 50+ guest is a feat, but Erik and Dominga made the process so much easier for us and our guests. They were responsive and went through every detail with us to make sure we had confidence going into our big day. We were able to give them high level ideas (and yes, some very particular and unreasonable requests), and they made sure those ideas were executed to perfection. We didn't anticipate all the micro-decisions that had to be made, but they gave us options and their recommendations to make those decisions much easier. Even though we were stressed as the day approached, they went above and beyond to make sure we and our guests had everything we needed. Dominga even hopped on the phone with a customs agent when a friend was having problems at the Nicaraguan border. The food and drinks are excellent. Both the restaurants and the wedding food delivered in a big way. We may be biased, but several friends unsolicited said it was the best wedding food they'd ever had. From the casual first night at La Boquita, to the family style meal at the reception, to the recovery tacos and ceviche on the beach they day after the party, everything was fresh, local, and delicious. The beauty of Rancho can't be overstated. The architecture of The Inn and all the other accommodations is beautiful and the construction is solid. But, what really shines is the stunning natural landscape of Nicaragua. At any given moment, you are either staring at the ocean or walking through a jungle of lush greenery. Definitely hit up the spa and yoga. They are located at the top of a set of natural rock stairs which is a nice walk in itself. When you get to the top, both the yoga studio and the spa overlook treetops. Both the yoga classes and massages are among the best we've ever had. In New York where we're from, spas and yoga studios play rainforest sounds over a speaker. At Rancho, you get the real deal. Get ready for the soothing sounds of rain, birds, monkeys, and leaves rustling in the wind. The surf shop has a great selection of boards and great instructors and guides. Whether you're a complete novice or someone looking to improve, you can't go wrong. We went to a new break near we'd never been to before and Lances Left with Darwin who was awesome. They also have a surf photographer. We're always in the water a