Eight Mile Plains的熱門4星級飯店

作爲這家酒店多年來的常客,我失望地發現,自2022年10月上次訪問以來,整體氛圍已經經歷了相當嚴重的下滑。然而,鑑於我過去有過許多優秀的經驗,我認爲,除了承認員工感覺自己不是他們通常的自我之外,推測爲什麼會發生這種衰退是不公平的。儘管如此,我們這次的住宿仍然很愉快,特別要提到的是前台的Raj,他一如既往地很棒。此外,我們與Dot的客房服務進行了一次非常愉快的相遇,Dot竭盡全力確保我們的房間及時得到服務,以便我們在入住的一天提前返回。她很可愛,很高興處理。像Raj和Dot這樣的員工真的讓這家酒店成爲它的樣子,我真的希望他們的貢獻得到應有的重視。

酒店位置優越，服務人員熱情，乾淨環境好，性價比高，停車位很多！！！！！！！！！！！？？？？？？？？？？？

This two bedroom unit would have to be the dirtiest and run down place we have ever paid for. From the dust and dirt on wall, curtains floors and stairs to dirt kitchen area, blinds, fridge with hair inside it, rusted out shelves in the fridge. One of the glasses my wife drank from had a sharp edge on it. The stair case to the up stair area have looked like someone had spilled a milk over the rails of the stairs. The bathroom had mould in the corner of the shower and is very run down. To top it all off the could only watch two tv channels due to bad reception. I don’t normally leave bad reviews, but when it’s this bad and you paid good money you would expect better. Old is ok if it’s clean, fresh and has a comfortable bed.

Myself & my husband stayed here for around 4-5 nights on the unpowered site in our campervan. The unpowered site is a very uneven grass field. We struggled where to park as there are ants nets everywhere, we ended up parking up behind electric pylon. The pool is decent size, lots of children but to be expected on a family park. Female toilet facilities were ok, clean enough for a quick shower. My husband didn’t use the main toilets as he said they were always either blocked or (sorry to be crude) there were faeces smeared on the toilet roll dispenser/ flush leaver and seat, he said they were fifthly the whole stay- the toilet he said was clean is the one by the pool. Receptionists were so rude, apart from one person we spoke to. When we went to book our stay we said we were not able to get to the property until 8pm- instead of trying to help or have the option of late check in- we were told if we can’t get there before 6pm they will have to cancel our booking. We went for a walk one day and I wanted to get a taxi back to the park, and as we are not from Australia, we wanted to know a safe taxi company to call. I rang reception to ask for a number and was told to come and ‘press the button’ they have in reception to call a taxi. When I explained again that we were not currently on the park grounds and needed to GET to the park, I was rudely suggested ‘well if you go onto Google.. and Google taxis, one will come up’. Felt as if we were being a pain when we called to book, they clearly do not like their job, we needed to stay another night but decided not to bother due to how rude the reception staff were- wasn’t worth going in to be made to feel like crap. Whilst staying here there was also things being stolen at night, we over heard 2 separate families whos children’s scooters and bikes had been took. One family found theirs next to a random caravan. The restaurant and shop they have on site is ok, food wasn’t great and I was given off milk in my tea- I did tell them and they were apologetic and did replace it for me though. The shop is a minimum charge of $10 on card just to note.