愛丁堡Rocheid Path附近住宿

Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

我以前從未住過宿舍,更別說在改建爲一間以前的監獄裏了!除了花招之外,如果你正在愛丁堡旅遊,無論預算是否合理,法院是一個很棒的住宿地點:靠近聖賈爾斯大教堂(城市之旅似乎從那裏開始),超級友好的工作人員和令人驚訝的乾淨設施(第一次在旅館裏體驗,所以我不知道怎麼期待)。肯定會推薦!

很棒的酒店!迫不及待地想回來。不要注意到負面評論。我和姐妹們從格拉斯哥來住了一晚,預訂了2間家庭房,可以看到城堡的美景和兩張大雙人牀。房間很可愛很乾淨。好的,有些磨損,但不是那麼明顯,除非你有一個背後類型的人的痛苦,誰挑毛病。對於酒店的價位來說,設施和服務是驚人的。足夠大的游泳池,有很多毛巾,我們在餐廳吃的早餐和小吃也是一流的。房間聞起來很新鮮,所有的工作人員都很友好,樂於助人和友善。我要求新鮮牛奶,小夥子帶着微笑來到房間。在接待處(特別是)6月大喊大叫,他幫我解決了停車場問題,因爲我不知道告訴接待處我停在側停車場。我希望更多的旅行者給酒店和工作人員更好的評價,因爲每個人都在熱情好客方面工作如此努力,他們值得讚賞。另一個好處是能夠停在酒店旁邊。肯定會推薦給任何人,我們已經預定聖誕節回來,也住在鄧迪酒店。👏👏👏👏😎😎😎😎

和倫敦的連鎖 都是royal Leonardo 但風格感覺沒有特別大的關聯 沒有泳池和SPA 不過差不多的價格房間多了張single床很好 食物非常棒 早餐自助沒有廚師 酸奶好喝 晚餐點的非常好吃 不過價格有點貴 而且不靈活 小童餐有個雞胸肉串特別好吃 再想要就不能按套餐價格要加價 沒有concierge 服務態度一般 晚餐餐廳有位蘇格蘭小哥比較周到 地點還算可以

嗯,多麼令人愉快和樂於助人的接待人員,事實上所有工作人員都很開心,享受這份工作!很高興看到。一晚的停留,但酒店很酷時尚,現代。一塵不染的乾淨,安靜的房間在舒適的大牀上睡了一個很棒的夜晚。淋浴,季風風格,洗去夢想,然後去吃一頓體面的早餐(香腸有點平淡)。地下游泳和水療看起來很棒,酒吧很棒,有古怪的游泳池提示座位。停車場很緊,只有15個槽,所以不容易。除此之外,我會回來的。

Stayed for 2 nights recently. Nice apartments, clean comfy and warm. Every amenity you need down to dishwasher and washer/dryer. Located near end of royal mile so less then 10 min walk to activities. Would definitely recommend. Only thing when your checking in 3 o clock is 3 o clock! Not a min before will they let you in. Also we did have house keep enter our room unannounced at 9am on morning of check out which we reported as it frightened the kids.

在愛丁堡公園諾富特酒店度過了一個美好的周末。當我們到達時，我們的房間還沒有準備好（我們還早），但是只有30分鐘的等待時間，所以我們經過了Krispy Kreme，距離酒店只有1分鐘的步行路程。辦理入住手續時，我們注意到所有設施都非常乾淨，一塵不染。接待人員也很可愛。 我們的房間很棒，我們預訂了行政房，喜歡所有其他設施，長袍，拖鞋，洗漱用品等。在月球上，我們發現電視是採用鍍鉻鑄模製成的，因此我們可以觀看自己的Netflix。真好！ 早餐很棒。如此豐富的食物。都非常新鮮。喜歡冰沙和酸奶/格蘭諾拉麥片。煎餅機很好玩，熱食種類繁多。很高興看到tattie烤餅，它是我們迄今為止擁有的蘇格蘭酒店（這是很少見的）最好的酒店早餐。 我們到那裡時，游泳池真的很忙，還不太放鬆，但是我敢肯定，如果我們再去一次，那會很好。 很棒的酒店旅行鏈接。就在愛丁堡公園站旁邊。我們還每天使用電車進出城市。 （不過，請確保在購票之前先買票，否則票價是10） 我們非常喜歡它，我們住了一個額外的晚上，最重要的是，我們在大不列顛的愛丁堡時訂婚了，所以我將永遠對諾富特酒店有美好的回憶。 您可以通過所有內容的清潔度和易用性來判斷每個人的工作量。您的員工都非常友好，對酒店功不可沒。我們在愛丁堡住過的最好的酒店。謝謝你一個美好的周末???

我們在出發前一晚從海外抵達機場後使用了這家酒店。這是理想的。位置不錯,工作人員友好。在茂密的校園和鄰近的赫里奧-瓦特大學附近散步是件愉快的事。我們會回來的。...我會注意,有些人可能會覺得浴室的隱私有點受到浴室門和側板的施工影響(不透明的材料讓光線透過,門與相鄰牆之間的大裂縫並非完全私人的)。

An amazing location and friendly staffs. They are prompt to assist and request. It is top notch. I will definitely come back.

這是一家非常好的酒店,作爲IHG集團酒店,您可以放心的品質。工作人員非常友好和友好。當我到達時,我預訂了雙牀房,給了我雙牀房。不是他們的錯,而是旅行的合作伙伴。Com。沒有其他雙人可用,所以我讓他們把兩張單人牀放在一起,這樣晚上就不會掉下來。哈哈。他們死了很好,爲我做了。環境不錯離附近的火車站不遠。會defo回去那裏入住