伊斯漢姆科德角福朋喜來登飯店

Bed was terribly uncomfortable, mattress very soft needs to be replaced. Pillow were basically nonexistent. We stacked them, folded them, and tried rolling them up but they were useless. We were on the Cape for a family Christmas gathering and had three rooms at this hotel for family members. Everyone had the same experience. We were woken during the night several times with doors slamming in the hall outside our room and on with noise from the pool area which sounded like someone in or around the pool after hours being chased out by a hotel employee. We have stayed at this hotel as a family for years, even before the renovation and it is extremely doubtful even given convenience of the close proximity to family who are Harwich residents that we will be back again for Thanksgiving and Christmas next year.

Bernie at the front desk was pretty rude. Resturant is not open. Indoor pool is 10000 degrees.

Staff was AMAZING and super accommodating and friendly!! Mike is the best! I’ll definitely be back next year!!

Dirty Linens & Bad WiFi I was hopeful when I saw how nice the hotel had been remodeled, but the first time I went into the bathroom that hope disappeared. Every towel, washcloth and hand towel had very long black hair embedded in it. The hair was on the bathroom floor too. I also had a dead insect in my bed sheets. Clearly, no one is checking the linens before laying them out. The WiFi is horrible. I’ve used free guest WiFi at hotels all over the world and have never experienced such horrible and sometimes nonexistent network connectivity.