亞特蘭大機場西萬怡飯店(Courtyard Atlanta Airport West)

No

I stay at this property whenever I am traveling through Atlanta. The staff are always welcoming and make every effort to make their guests feel welcome. On this trip, I met Julie at check-in, who noticed an issue with my reservation and corrected it immediately. She was very considerate and had a lovely sense of humor. This is one example of why I stay at this Courtyard hotel.

Promise not kept… I booked this location with my family in mind, that my older aunt would have breakfast before leaving the hotel, only to find out there is a charge… when at booking it said free.

This is the worst hotel near the airport. I do not recommend ever staying here. Their customer service is terrible and the staff here is very rude and unaccommodating.

To begin with the electric plugs on both end table lamps wouldnt hold a charging block for our phones, no hot water and we let it run for over 15 mins, i dont appreciate being told i cant use my chime credit card and then im charge 5.00 to use my mastercard debit from my bank. Also no where does it say we have to pay to park our car over night in the hotel description.

Phone was dead. Thermostat was broken. Had to request for a new room, where there were issues with hot water.

Staff was friendly and helpful. Enjoyed the food and drinks at their Bistro.

I’ve stayed here before on layovers in Atlanta. The staff is amazing. Always willing to help wherever they can. I recommend this Courtyard for ease of transportation and the convenience of nearby shopping and restaurants.

Did not enjoy my stay at this property. I stayed here for two nights for a work trip. Housekeeping did not service my room once. There were burn holes in the bed sheets. This was a non-smoking room is smelled like lingering smoke. The weather was freezing outside and so was the water in the hotel. I had to shower with cold water for 3 days and then go outside in 30 degree weather every morning. Then, when I check out they said I had a charge for parking my car at the hotel. This was never stated to me at check in, be careful with this gimmick. It’s on their website but they don’t state it to you. I’ll never stay here again.