奇科皮斯普林菲爾德希爾頓Tru飯店(Tru by Hilton Chicopee Springfield)

Exelente oferecer café da manhã incluso na diaria

Very nice and clean, rooms a bit small though. They had shampoo, conditioner and body wash that were in big bottles, which were a little different than I've ever seen. My daughter and I went into the hested inside pool, had fun. Decent price for cleanliness. Also like the porch smoke area out back.

Breakfast was delicious and the staff was so friendly. Room was clean and I’m looking forward to staying here again.

The location was fantastic there was so much around, we went for a little getaway and would definitely stay here again. The only issue was the shower water pressure was not that great we ended up in a handicap room so the shower had a hand held shower head which was better. The breakfast wasn’t bad a little variety of everything. Check in and check out went smoothly and the staff was good.

Highway traffic.

Tru by Hilton is a very weird hotel concept. First, let me begin by saying that the management, staff, and cleanliness of the property was great. The breakfast was good, lobby was fun, and food/drink items from the “convenience store” were well thought out. Hilton, however, made a very large misstep in conceptualizing the brand. The whole property just feels cheap. There are very few in-room amenities and the decor feels cold and uncozy. The decision to use plank flooring is especially bad. This is a family oriented property and the sounds from other rooms carries loudly due to the non-carpeted floors. Hilton should augment this design concept with a little more warmth in mind. Guests should consider Home2Suites and Hampton Inn as more comforting alternatives.

This place is a great DIY place although the front desk person was extremely helpful. I needed some assistance with the laundry and she didn’t hesitate to fix the issue. There were plenty of snacks and drinks so we didn’t have to go searching for some place to eat. I would definitely stay here again.

No frills place but very clean and all staff friendly. The room did not have carpet and overnight the air conditioner had leaked. When getting up I slipped on the eater and fell, brushing my whole side. Told the staff member at checkout and he said he would have the manager call me and refund me for the room. Never received the call and my call to them went. Unanswered