Holiday Inn Express 斯普林菲爾德(Holiday Inn Express Springfield Downtown)

Great downtown location. Symphony Hall only a 6 minute easy walk away. Friendly check in staff. Self parking up the street, 30 seconds away from the front doors. The elevators however are way too small. Could only fit the luggage cart and 2 people could barely squeeze inside- very strange. That was the only downside. I'd come back in a heartbeat though.

Très bien en général, Lit et oreillers confortables, bonne dimension de chambre et mobilier pratique et bien. Petit déjeuner manquait souvent des items et manquait un peu de variété, on a dû demander du remplissage à quelques reprises. Merci aux employés pour leur service

Limpieza excelente, Personal Súper Atentos y Amables, El desayuno riquísimo y súper bien atendidas, lo único negativo ajeno es que habían dos grupos de jóvenes jugando fuera de control en la Picina, en el gym y en los pasillos

Très bien

Nobody believes a 5 star review or at least I don’t. So everything was on point and the staff was friendly and professional. I used the gym and helped myself to the complementary breakfast. I felt safe coming in after 11 or 12 midnight. The room was well lit not like some of the other hotels my counterparts were staying at. I loved the table on wheels. It can be moved to between the beds to accommodate more people with a table to eat at or play games. I never felt comfortable using the supplied toiletries until I seen that the dispenser could only be accessed by a special key. I have very dry skin and never thought to try the dove hand lotion before but it worked amazingly better than what I bought with me. Also the hotel did not have hard water which I loved

Everything was good overall. 2 issues we noticed. 1. Shower was very slow 2. The pancake machine was broke. Kids were disappointed they couldn’t have pancakes for breakfast.

Exceptional! Great location, clean and cozy rooms. Breakfast was excellent. Staff was friendly and very accommodating.

They did a wonderful job with what they have. Offsite parking is a little worrisome but overall we are very happy with our stay!

The shower head burst, I sent a request to the front desk to come fix it, also to provide toiletry supply, nothing was done. On the last day we didn’t even have shower soap. I demand a credit because of the poor service I received. Windows were not noise proof, we could hear all the noise from outside. Breakfast had very poor quality.