託倫斯飯店(The Torrance Hotel)

Very friendly staff and a lovely hotel

We stayed at The Torrance for two nights for a family wedding. It was fabulous. The breakfast was delicious. On the Sunday morning it was Buffett, not the menu, so being a vegetarian, I asked if there were any veggie sausages. The gentleman in charge of the dining room returned with a plate of vege sausages, halloumi and grilled tomato’s. What service! In fact all staff we came across were so helpful and friendly. The bar was very cosy especially in the evening. I only wished we had time to try a meal in the restaurant. And the wedding went well too.

Had a really good time at the hotel. Very clean and modern look and staff at reception were very good . We were in room 4 which despite being on the small side was lovely and clean and had everything we needed, nice big shower . Had an evening meal which was excellent and breakfast in the morning was particularly good with quality ingredients and great service from the staff at both times . Will definitely be returning in the near future

We were visiting friends in Scotland and in particular East Kilbride, the location was excellent for Restaurants, bars etc. The hotel has been fully refurbished in recent years and looks good, with plenty of outside and inside areas to eat or drink. The Hotel was hosting a wedding on the Sunday when we arrived . Unfortunately just after midnight we were woken to people banging on our door, trying the handle and shouting and swearing demanding access. I called down to reception the person apologised and said they would deal with it , and they did. Unfortunately members of the wedding party disturbed our sleep until about 4am. The next night was peaceful. We asked for afternoon tea on the Monday , which is advertised through out the Hotel to be advised no as you need to book. The restaurant at that time had only 4 tables occupied, I can only presume they order in the afternoon tea. In the bedroom I found 2 hair pins on the carpet , and when I used my hairdryer I ended up with glitter all over me, which tells me the room had not been hovered or dusted from the previous occupant. The throw on the bed was dirty and full of unpleasant marks and the settee in the room was ripped in places. The breakfast staff were very nice and apologised again for the disturbance in the night and to be fair, they can’t control other peoples behaviour.

Absolutely beautiful hotel booked for coldplay as couldnt get anything closer but was more than happy with our choice,restaurant was lovely we ate at night and had a few drinks dominic was a lovely guy as was the girl on reception and the lovely man who i think was manager sorry didnt catch his name,only thing that let it down a bit was breakfast there wasnt much left at 9am and we asked several times for toast which we finally got after we had finished our breakfast,but other than that would recommend

Delicious food & amazing customer service by Paula & the rest of the lovely staff. Will definitely be back to try afternoon tea ⭐️⭐️⭐️⭐️⭐️

We had a lovely celebration meal for a family birthday in the conservatory. The food was delicious and great value for money. All the staff were very friendly and couldn't have done more to make the visit special. Two of our party wandered through to the bar area which was really nice and we could have happily sat all afternoon. We will definitely be back.

We were ripped off with there black Friday afternoon tea coupons. After purchasing these over the last few years they have changed there terms. We feel very let down by the Torrance and after many years of being regular customers we will not be returning. They are more interested in profit. For the sake of ripping us off for £50 they will lose thousands in our future custom.

We had our wedding here on 24.02.2024, what can I say from start to finish the team were fantastic cannot fault them, from the planning right up until the day itself this team nailed it, a special shout out to Dominic our master of ceremony, he is an absolute credit to the Torrance team all of our guests loved him, Emily, Anya, Amy & Paula who helped me with my wedding dress at the end of the night were all amazing could not have done this without there help and professional manner, if anyone is thinking of this venue for their wedding, do it you will not be disappointed, Thanks so much Kenny & Sarah