杜塞爾多夫Playground Hohenzollernstraße附近住宿

牀很舒服,早餐也足夠。工作人員很有禮貌,很隨和,因爲我們確實提前到達,並設法獲得了房間,我們也非常友善,免費批准了稍後的退房。位置當然是中心,公共交通也很方便。但是,這不是一家精品酒店,至少在客房內。雖然公共區域看起來裝飾精美,時尚,但我們的房間在絲毫不符合相同的標準。我們住在336房間,允許我列出一些需要注意的維護項目:閱讀燈不工作,因爲損壞;側燈只有一個燈泡,浴室的瓷磚即將鬆動,很明顯空氣調節器會弄髒可愛的水漬發泄。這些都妨礙了舒適的睡眠或充足的住宿,但是它們確實使房間看起來疲憊,不值得。啊,當接到房間的電話時,我們無法接聽電話,因爲電話線鬆了。我們試圖把它放回去,但電話仍然無法工作。我們爲房間小而做準備,它當然小,並完成了工作,最後,如果在現場停車,確實要爲狹窄的角落和彎路做好準備。任何比迷你車大的東西都需要一些操作和小心,你可能會從停車場出來,身邊有劃痕,因爲你會注意到以前司機在牆上留下的許多劃痕。

我碰巧又住在這裏,這次是一次非常小的訪問,只是爲了晚上＞我得到的房間在酒店的後面沒有問題,因爲房間很舒服,足夠大對我來說＞我唯一的擔心是去這個房間你必須走更多的樓梯,當你有行李時,這是一個問題＞房間有一個不錯的陽台,也＞這次工作人員的體驗更好,無論是在前台還是在餐廳,我碰巧吃晚餐,因爲我一個人所以沒有螞蟻去任何地方,真的我喜歡食物,飲料真的很值得這個價格,度過了一個很棒的夜晚

房間挺大的，但非常簡陋，沒有電話，有事得需要到一樓前台，比較麻煩，沒有冰箱，價格高，性價比低，由於行程比較久，就連訂了9天的住宿，但因行程改變，提前申請退房，酒店不接受，攜程也衹是形式上與酒店溝通，大家以後不要連續訂好多天，連續住宿比單天訂高很多，還有大數據宰人。

這家酒店似乎很新,牀和浴室都處於最佳狀態。位置並不完美(從中央火車站步行10分鐘;附近幾乎沒有餐館/商店),但我可以住在那裏。主要的缺點是服務。我知道這是一個精選的服務,中等規模的物業,但即使如此,它也低於標準。我有工作人員說英語或德語(週末)有困難。儘管我是 IHG Diamond,但我的工作人員給了我一個糟糕的房間。我有工作人員沒有正確地解決投訴(缺陷暖通空調單元)。再次,我意識到這不是高檔的4-star酒店。儘管如此,即使對於選擇服務屬性,服務也令人不滿意。工作人員似乎訓練得很差。杜塞爾多夫的平均房價往往很低,但我仍在考慮是否給他們另一個機會。

我在牛塔布被公司安排了一晚,因爲公司活動在附近舉行。我的一些同事也是如此。我非常喜歡我的短暫停留。我的大多數同事也喜歡這家酒店。房間不是很寬敞,但是很乾淨,裝修時尚,還配有電視、空調、保險箱和吹風機。不過,沒有迷你酒吧或咖啡/茶製作設施,我們到達時本來會喜歡的,因爲我們在交通中被困了幾個小時,而且非常口渴。早餐是自助式的,非常好。很多選擇,新鮮,準備得很好的食物。工作人員都非常友好和樂於助人。有一點批評:當我們下午4點後不久到達時,只有大約一半的鑰匙卡被編程。我是一個幸運的人,他們馬上就拿到了名片,但我的一些同事不得不等了半個多小時。我稱之爲缺乏組織,特別是因爲我們到達的時間比計劃要晚得多。

Very nice hotel. Excellent service. Location was ideal, rooms were well designed and very comfortable l. The food during our stay was very good during the medical tourism conference. The chefs are to be commended. An added specific compliment here for the employee, Zoe. She is one of the restaurant managers. She worked both days of our trade show as her time was needed at our conference. She did an excellent job, was most helpful to me and other guests, was busy all the day, translated from English to German for some of the other staff in the kitchen and was smiling all the day asking how everyone was doing. She is a excellent employee and a representative in the hotel to seek for assistance. Her English is perfect. Excellent attitude and work ethic. Also, the check in by Mr. Koch was also very good. He helped me find a pharmacist quickly before it closed, printed the directions and showed me where to walk. There is a most helpful man working in the lobby. I spoke with him a long time. He is from Nigeria. I travel to Africa often for my work. This hotel has exceptional service, amenities and staff. Well done Zoe, Mr. Koch (cannot remember his first name) and my Nigerian friend in the lobby. The lobby of the hotel is quite attractive. Worth spending time there relaxing.

I had a very nice stay at the NH Dusseldorf City. The staff are friendly and helpful. Breakfast was excellent with a great selection of food and beverages. The hotel is located withing a 15 minute walk from the train station with a subway station conveniently located very near by. My room was cleaned and well maintained. The wifi was quite good. I recommend the NH Dusseldorf City

我很滿意。房間很舒服,很乾淨,工作人員很,很有幫助。互聯網很好運轉,這是一次很美的體驗,呆在那裏!位置也很好,附近有許多商店和咖啡館。

First impressions were reasonable, but during our first morning at the hotel, everything soon went downhill. From 8am till around 4pm there were two separate 'evacuations' into the hotel lobby with fire and police services being called both times. After the first evacuation, we went into town, came back 4 hours later, only for the whole hotel to be evacuated again!! Hotel staff were short tempered and nasty, bluntly barking at us to evacuate with hours going by until they finally told us there'd been a water leak. An emergency situation is understandable and I'm not bothered about that event, but the staff's handling of it was utterly poor. A question about needing to return to a hotel room, after several hours of waiting, to collect an inhaler for asthma, was met with grossly insensitive jokes about secretly taking ecstasy and then we were ignored. This whole ordeal largely amounted to the hot water being switched off, which then remained off for several days. One staff member teased we would get 'freebies' from the hotel as a gesture of goodwill for the inconvenience; this did not happen. The main hotel lifts became unusable and after being instructed to use the service lifts instead, a bartender charged towards us screaming and being unbelievably hostile, refusing to let us pass or listen to what other hotel staff had literally just informed us to do. His behaviour was diabolical, but he made no apologies for himself and excused himself from the conversation. It was outrageous seeing the entire hotel be displaced in such a clunky and slapdash way. Most of the hotel staf were rude, blunt and pompous. One single receptionist was polite and friendly, and that was the woman who checked us out. Every three or four hours someone was knocking at our door or entering our room for cleaning purposes; we could scarcely relax. We've never felt so harassed in a hotel. The hotel cups provided were barely fit for a gobful of drink and they even took away our only spoon to stir our drinks. The sanitisation standards of the hotel were inadequate, failing to provide basic antibacterial or hand soaps in rooms; I had to use a face soap to wash my hands and the red seating between the lobby and bar was heavily stained with black marks. The restaurant always seemed closed, tha bar never had more than three tables with customers, the bar layout was so cramped that I banged my leg trying to take a seat and the entire hotel decor was dreary and miserable. Most of the TV channels didn't work either. I think the only positives were having a free apple from the bowl in reception every day and ultimately leaving the hotel forever!

位於萊茵河畔..從房間可以看到很棒的景色...員工一流,沒什麼麻煩,客房服務很棒,食物很棒....酒吧裏的餐食華麗,德國葡萄酒美味....牀和枕頭舒適....真的很愉快的住宿🤩