德班德班市中心住宿飯店

Dear Sir/ Madam My family recently stayed at your ”hotel” Riviera Hotel 127 Victoria Embankment, Esplanade, Durban, 4001, on the weekend of Easter. I was horrified at the service we received. The General Manager/ or Front Office Manager, Hussain, refused to state his designation to us and lacks the number one skill needed by management, LISTEN. The service from the receptionist, lacked enthusiasm and courtesy. We were allocated a room that would be perfect for a horror movie. 1.The carpet in the room was laced with black dust, as though it hadn't been cleaned in weeks, to which Hussain's response was, ”we are situated on the coast, and dust comes in from a recent storm”. 2.The towels in the bathroom, which were once white, looked ready to be disposed off. We used our own face clothes and bought our own towels. 3.Nobody helped us to our room 105, we explored almost all the floors of the hotel, with our daughter who is mobility-impaired (disability walking). 4.We didn't get to watch the TV, as the signal was not strong enough, and hardly visible. 5.The rooms are extremely noisy, at all hours of the night. 6.There was no cutlery, microwave, fridge in the room, and only two glasses to service a family of 5. Needless to say I have advised my family and friends, never to stay at this hotel, it's a headache, zero hospitality experience, it will ruin their vacation. Dissatisfied Customer

坐落於德班市中心，不論您是商務出差還是休閒旅遊Road Lodge - 德班都是理想的下榻之處。附近很多景點，包括Kwa Muhle Museum、Ice Rink和The Old Fort都離飯店不遠。飯店坐落於St. Peter's Church邊，附近還有很多景點包括Elizabeth Gordon Gallery和Holy Trinity Church。飯店對客房的裝飾十分考究，每間設施齊全的客房都配備有熨衣設備、空調和衣櫃/衣櫥。除此之外，配備有吹風機的浴室是您消除一天疲勞的好地方。飯店休閒區提供了各類設施，您可以在這裡舒緩身心壓力。飯店設有24小時櫃檯諮詢服務，為下榻至此的您提供最貼心的行程安排。

我和妻子在2022年3月期間在皇家酒店過夜。我們使用電梯到達我們的房間,注意到三部電梯之一的入口處躺着一隻大死。我們房間的入口地毯潮溼,其他地毯和安樂椅破舊。窗簾沒有熨燙,窗戶髒兮兮的。衛生間台盆在台盆頂部有很好的黴菌。房間冰箱完全空了,我們旅行到酒店後,口渴了,但冰箱裏沒有水瓶。我們在前台投訴,後來有一名工作人員給我們帶了兩小瓶水,每小瓶收費25蘭德。房間裏有水壺,有茶/咖啡設施。牀頭燈很奇怪,完全不匹配,淋浴和廁所工作狀況良好。我們第二天早上09h30左右坐電梯退房,前一天晚上的還在其中一個電梯前,決定在咖啡店點咖啡和烤餅。他們網站上的圖片顯示的是蛋糕攤,裏面裝滿了各種美味的蛋糕,蛋糕攤空了,好像正規的商務休息室都關門了。這次經歷的悲劇是,德班皇家酒店多年來一直是德班最著名和最受歡迎的酒店之一,經常被商人和國際旅行者使用到德班。在我們入住期間,這家酒店的客人似乎非常缺乏關心或關心。這家酒店位於德班市中心花園廣場,在酒店外面走走可能不安全?很多流浪漢和乞閒逛。遺憾的是,我們不會再呆在那裏了。

June 26-30 2023. First room: not made up on arrival. Second room: broken phone which reception was unable or unwilling to resolve. Third room ('suite') from manager: dirty, stained curtains and couch, damaged fittings, peeling wall paper, broken window etc. Safety catches on window broken, so easy egress for a small child or suicidal adult from the fourth floor room. Noisy hotel, staff friendly but poorly trained and chronically unreliable. Hotel airport transfer booked and paid for five days earlier failed to arrive. An 'pirate' ride sharing car (different number plates) initially offered as a substitute. You, like I me, will be tempted to accept it, just to escape the abject Onomo Durban.

The perfect hotel to stay at when visiting Durban to watch a cricket match at Kingsmead. Room was spotlessly clean and crisp white linen. Very friendly staff and safe parking. Would highly recommend this hotel.

坐落於德班市中心，不論您是商務出差還是休閒旅遊奧爾巴尼飯店都是理想的下榻之處。附近很多景點，包括Natural Science Museum、Durban Art Gallery和Hluhluwe Umfolozi Park都離飯店不遠。飯店坐落於S.A. Sugar Terminal邊，附近還有很多景點包括Mangwanani uShaka和Ushaka Beach。飯店對客房的裝飾十分考究，每間設施齊全的客房都配備有房內保險箱和空調。有飲水需求的旅客，飯店還為您提供了咖啡壺/茶壺。除此之外，配備有吹風機的浴室是您消除一天疲勞的好地方。飯店休閒區提供了各類設施，您可以在這裡舒緩身心壓力。飯店的會議廳提供優質服務，是眾多商旅客選擇入住這裡的原因。顧客如需兌換貨幣，飯店會為您提供外幣兌換服務。

Nice building with historic vibe. The comoun area are nice, but the room are just OK. Cleaness to improve, as the bathroom bin was not emptied from the previous guest No direct open window allowing a good ventilation I asked to change the room but the hotel was prentendingly fully booked

坐落於德班市中心，不論您是商務出差還是休閒旅遊116號海灣飯店都是理想的下榻之處。附近很多景點，包括印度廣場、Wardkiss Museum和DURBAN ICC都離飯店不遠。飯店坐落於Suncoast Beach邊，附近還有很多景點包括Natal Museum of Military History和Bay of Plenty Piers。所有極具特色的客房都配備有熨衣設備、空調和衣櫃/衣櫥，讓您感受到更加貼心細緻的入住體驗。有飲水需求的旅客，飯店還為您提供了電熱水壺。除此之外，配備有吹風機的浴室是您消除一天疲勞的好地方。可以去飯店酒吧，舒適的環境，可供您休憩放鬆。如果您喜歡安靜的用餐，飯店可以提供房間送餐服務。除此之外，我們還為您精心蒐集了周邊的餐飲訊息，Cargo Hold Restaurant（海鮮）、Blue Dolphin（披薩）和Grill Jichana（西餐）期待著您的光顧。飯店休閒區提供了各類設施，您可以在這裡舒緩身心壓力。飯店會為旅客提供便捷的禮賓服務。

Arrived at the place and did not get the room I booked they told me it was taken by other people. Our room had no mirror and no tv, the air-con was not working and it was cold. Checkout is very early 10:00 in the morning which wasn’t easy. Other than that I will give the place a 5:10 great for over night stay and leave in the morning.

坐落在德班市中心，108號海灣飯店在德班佔盡地理之宜。包括印度廣場、Wardkiss Museum和DURBAN ICC都在短距離內，入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點，包括Wilson's Wharf、Natal Museum of Military History和Bay of Plenty Piers，旅客可以將行程安排的更加緊湊。飯店對客房的裝飾十分考究，每間設施齊全的客房都配備有熨衣設備、空調和液晶電視機。有飲水需求的旅客，飯店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外，配備有吹風機的浴室是您消除一天疲勞的好地方。旅客可以在閒暇時間去飯店的休閒區，提升健康幸福感。飯店設有24小時櫃檯諮詢服務，為下榻至此的您提供最貼心的行程安排。