凱藝飯店(Quality Inn - Dundee)

房間很乾凈，入住體驗很棒

The room was in desperate need of a major cleaning! The hallway & room needed vacuuming, the pillows & sheets had hair on them, there was also hair in the coffee maker. The 2 upholstered chairs needed to be thrown out they were dirty & torn. The tub looked like it hadn’t been scrubbed since it was installed, also the wall vent was filthy. Also the back of the bathroom door had stuff all over it. The room smelled musty!

The staff were awesome. They were friendly and engaging. The beds were hard though, the rooms a bit small even for just 2 people, and the shower head barely worked.

This was not a good stay at all! We were on the ground level with a window that would not lock. There was no hot water. The room was in complete disrepair. We felt very unsafe. No vending machines and no ice. Would not stay there again.

Hair was left in the shower drain and on side of tub. Hair all over hair dryer. Bathroom floor tile all cracked. Stuff left behind in night stand drawer. Floor does not appear to have been vacuumed.

Based on all the negative reviews online, I was compelled to write a review. I admit, we were hesitant to stay here, but were glad we did. The staff was extremely friendly and helpful. The hotel is a little older, but everything we saw appeared clean and in good repair. I'm sure if you looked hard enough, you could find fault, but our room was very pleasant and clean. Our bed was comfortable and had a nice bedding with a lightweight quilt and covering, not the half scarf many hotels call bedding today. We were pleasantly surprised to be able to watch the Thursday night football game on Amazon Prime on our room tv. Our dog was very comfortable in her bed under the desk. There were many dogs staying that night for a dog show, but only heard one dog barking, while it's dog parents must have left the room for breakfast. If possible, I would suggest requesting a room off the road, which was fairly noisy. We ran the fan from the heating & air conditioning unit for white noise. While not elaborate, there were plenty of options for a warm breakfast. They had a waffle iron and plenty of batter to make your own waffles, Jimmy Dean breakfast sandwiches, instant oatmeal, cold cereal, packaged danish and muffins, yogurt and of course water, milk, juice and coffee. The dining area was quiet, spacious and clean. We would stay here again if driving through the area.

I went on a little getaway here for the end of summer so my kids could swim and it was great. The pool was nice they were so friendly! I will definitely be back. And would highly recommend!

We spent the night in a room that smelled moldy, and we left covered in bed bug bites.

Parking lot and hallways dirty. Overflowing trash cans. Room had lights that didn't work and marred paint on every wall.