格蘭港度假飯店(Grand Harbor Resort and Waterpark)

Top tier service !

I had a gift card given to me for use at the Hotel, I asked the front desk if I could redeem the cash value for play time in the arcade, or if I could simply buy a "players card" to be used for games. The answer was no, I was told the only places I could use the gift card was either to buy merchandise or snacks at the front desk, buying snacks or drinks at the "bait shack" or use it at Tony Roma's restaurant...tried to buy some chips and drinks by the pool at the Bait Shack...guy said he couldn't accept it there.

Found old popcorn behind the nightstand. Door was hard to secure. Breakfast was over crowded, maybe extend breakfast to 10.

We went to the Grand Habor for the pool, hot tub and water park and was not able to use any of these due to the park being closed. It never said that the park was closed on the web site. This was my husband's 60th birthday and we only went to this motel for the water park. We were very disappointed in not being able to use at least the pool and hot tubs that are advertised. When we got to the room the TV and phone didn't work also. We would like some refund back due to not have a wonderful time that we had hoped for. Thank you Sharon

The resort worked for my visit Overall a very good facility It is starting to get a bit long in the tooth… Room furniture is worn, edges worn and wobbly. Bar chairs similar. Complimentary breakfast a bit on the lean side. What was offered was good, but lack of items was noted. No fruit, yogurt and even waffle maker was surprising.

Loved the water park and the game room. Lots of room and the life guards were nice to have. Great parking and walking down the sidewalk along the Mississippi was beautiful! Walked to the ****** too! Great place!

Came here for the waterpark, as a treat for kids.. was not told that it would be closed during our whole stay..

Bed was not comfortable at all. We arrived late after a long day of travel and got "scolded" by front desk for not calling to let them know we were going to be late. Older lady, not friendly. She acted like we were lucky we still had a room.

Love the breakfast, so good! The donut holes are where it's at. Great establishment but could benefit from some minor updates.