Homewood Suites by Hilton Columbus-Dublin

I did not like that they would not give me my deposit back. They kept saying they gave it back but actually never did, then the manager would never call me back. Not a good feeling.

The staff was extremely helpful to my mother and I when we visited family in Columbus. Thank you!

The air conditioning didn't work. We had been on the road all day and my husband had to get online to work once we checked into the hotel so moving to another room wouldn't have been convenient. However, I am dealing with an illness and a lot of medication that requires me to use air-conditioning to ease my discomfort. Having their air conditioning not working ruined our stay because I was not able to get any sleep. In addition, the elevator doors open, but the elevator has not come to a complete stop (it's still doing an adjus**ent) which caused me to trip getting out of the elevator. That is a huge hazard to your guests.

It was a nice place to stay. Would have been better if they had pans to use in the oven. Every other hotel with the kitchen has had the equipment to use. Wasnt notified in advance, otherwise would have planned dofferently.

The hotel is quite dirty and not taken care of. Everything is fairly dilapidated and old. The front desk staff I found to be dismissive and not willing to help, except one woman. Overall I wouldn't stay here again because the experience was fairly negative.

The only downside was they charged me for parking that says it’s complimentary online and they disagreed with me until I showed them proof and they refunded the charge.

Front desk ladies were very friendly and helpful. With that said, the hotel as a whole was not so good. The hallway carpets were disgusting. Pretty sure they have never been shampooed since being installed. Upon entering our room, we were greeted with an old, musty smell. The front of the refrigerator was very dirty. Inside the refrigerator did not keep food cold. Our garbage disposal did not work, and the sink was clogged, although they did fix that. The shower door would not stay closed so water kept spring out into the bathroom, I mentioned that, but that however, did not get fixed during our stay. The breakfast was just OK. With that being said, I would never stay here again definitely does not live up to the Hilton name.

Excellent attention from staff. Great room for us. Like having refri n microwave n kitchen set up. Loved shower n bed very comfy

I love the concept of this hotel. But I rated low as the bed, pillows, and couch were awful to relax and sleep on. Otherwise clean and easy!