阿靈頓山洛克威萬怡飯店(Courtyard Rockaway-Mt. Arlington)

Located in an area that doesn’t offer a lot to do or close to anything. Rooms are OK, but no pool, a gym with very little equipment, a restaurant that is only open ”on and off”. One day there was a good breakfast buffet, the next day you could only order ”coffee house” style dishes from the bar (in a hotel restaurant!?). No licensed rearaurants in walking distance, so a car is a must. There are a lot better hotels not far away!

If you are thinking about staying here for your wedding block, I’d strongly advise you DO NOT order food at the after party!! We arrived back from our wedding only to find half the food spread gone and a room full of other wedding parties enjoying our food. When we brought it to the bar managers attention he snapped at the bride and said he could not be bothered with that right now. This staff has zero control over their facility and events. Do not order food unless you feel like paying to feed the generic public! Disgraceful! Even worse, after the fact it was nearly impossible to get a call / email returned from the managers or even Marriott Corporate. GM and Head of Sales offered little to no solution for this botched event and were hardly even sympathetic. Once again if you do use this hotel, do not preorder food for after party! Might as well bring in your own or order pizzas despite their no outside food policy, considering they have no control of the room anyhow.

Booked 6 months in advance for my son's wedding. Given an inadequate handicapped room. Bugs, water temp problems, noisy, dirty, no microwave, clock, or sofa. Bad lighting. Broken iron. Bad experience.

I booked this hotel while traveling on business. I was surprised because my husband and I travel often with Marriott and have Titanium status. We understand the differences between the Marriott brands and expect a certain standard at Courtyard. This property fell way short of that standard. (I suspect the building may have once been a different brand and was retrofitted into a Courtyard property because the entire property seemed off and the place has a remodeled feeling.) There was no closet in the room (you could see where it had been) but there was a long bar where you could have hung clothes/coat if there had been any hangers or hooks—maybe the bar is there for chin-ups? Weird. The only place to hang anything at all was behind the bathroom door and it was such a chintzy hook that the towel fell off immediately. The room had an updated decor but an old-school heater/fan unit and the finishing details in the bathroom were cheap. The towels were polyester that did not absorb water, etc. Bathroom shower was oddly narrow, maybe a former bathtub? The worst part of the stay was the noise. As far as I could tell, there were maybe 10-12 cars total in the parking lot, so you would think the place would have been quiet. However, the front desk must have clustered all the guests into one small area. I heard loud voices until past midnight, pulsating music, and people talking. I would have changed rooms but didn't want to pack up at the late hour and go down to the front desk. The lobby had had a burst pipe earlier in the day, so all the lobby furniture was askew and the rug by the elevator was so wet that water leaked through my boots when I stood on it. I don't think the front desk staff realized the rugs had also been flooded. When I checked out, there was no one at the front desk, so I dropped my key and then saw two employees smoking right in front of the double doors. That's just never a classy look. It had snowed during the night and the parking lot had been somewhat plowed but everything was still icy; salt or sand would have made walking to my car less treacherous. The one bright sport was that the housekeeper was very professional and friendly. COVID or no COVID, there's no excuse for this property's condition. And don't get me started that you can't even get a cup of coffee!!

Covid remains an excuse for no service and no food at this Courtyard Hotel. But the real issue is the newly refurbished rooms. Minimalist furniture leaves only 2 small drawers for storage of anything in the room. No storage in the bathroom(only small countertop Nightstand have no drawer. Best of all their is no closet! Just what would normally be a bath grab bar mounted 6 feet up on a wall. Of course it only stands out 3 inches from the wall, so nothing can be hung perpendicular to the wall on a hanger- Wait, THEY DON'T provide any hangers either! So be prepared to live out of your suitcase when you stay here. This motel is used for many local weddings. To think that guests, wearing gowns and black tie, want to live out of their suitcases is ridiculous. Shame on Marriott. This place sucks!!!!!!!

Disappointed in the hotel room. Looked nothing like the ones posted on website. I asked for a roll in shower, so we got a handicapped room. I don't know who designed this room, but totally not good for a wheelchair. I had trouble using the walker because the bed and desk were so close together. Also you could hear the conversations in the next room, and people were not talking loud. Disappointed that Marriot would put their name on this hotel. On a good note, the staff were wonderful!

Hotel and rooms are smelling drywall in rooms , lobby every where. No free breakfast . This hotel is worst than a motel. This hotel is worth $20 a night.