北帕西帕尼歡朋套房飯店(Hampton Inn & Suites Parsippany/North)

Boa infraestrutura mas peca na manutenção. Atendimento excelente, time muito cordial

We were charged $75 for our pet. This fee was not indicated at registration and is about tripple what we have experienced. We were given a card with a number to call but it called her front desk phone. We would not have stayed here if we knew about this excessive fee.

Very nice stay. We stayed one night before our cruise out of Brooklyn NY. Nice indoor pool to play in. The woman who checked us in was very helpful and gave us lots of helpful information about our stay and the area. I would highly recommend.

Booked through ******* and it said it was a double queen room that "Sleeps 5". We got there and asked for a cot but they said they did not have any. They also did not have any double queen rooms with a sofa bed. Therefore we were stuck with a room that slept four when we were a group of five. So be careful about how many people the room actually sleeps. Also quite dated and tired hotel, though our room seemed to be clean.

Overall Hampton Inn&Suites is a good hotel. The rooms are nice and clean, breakfast is good. I stayed in it on multiple occasions. However this time around I had terrible experience checking in. It always one person/employee who ruins companies reputation. Anyway I arrived on Sunday at 2 PM. (I was able to check in before 3 PM on previous occasions) The front desk employee told me that my room is not ready and I should come back after 3 PM. I said "OK no problem I will come back at 3, please make sure my room is ready. When I came back at 3:10, the same lady told me that she needs to check with the cleaning personnel and disappeared for the next 15 minutes. I was still standing there when she reappeared and with no apology she started paying with the computer. Another 10 minutes passed and I finally asked "What's going on is there a problem?" (these were my exact words) This simple question trigger such an anger from the "hostess". She started screaming at me, something about new system (which is never true) and how I need to be patient. Another front desk employee heard the screaming and came out from the adjacent room. She introduced herself as a trainee. She apologies for the inconvenience right away and started calling the manager (she told me later that evening when I saw her). The manager came in about 1/2 hour and graciously told me that my room is not available and that he is giving me an upgrade.

Check-in veloce, personale gentilissimo. Canera confortevole, colazione ottima

Stayed in this Hotel for 4 nights during a trip to New York. Hotel reception was very friendly and helpful during our stay. Hotel is accessible to all the major interstate roads to New York. Hotel rooms are an adequate size maybe a little dated but very comfortable. The selection at breakfast is small but tasty. I would stay here again.