霍加爾斯飯店(Hogarths)

Hotel location is lovely set off the road behind a riding school and the staff are friendly You have to pay for your meals as you go along as you cannot add anything to your hotel bill. Water, biscuits and face cloth were not consistently replenished

I held my baby shower here last weekend, from start to finish Debbie, the sales & events planner was incredible! Not only did she show great communication (responding promptly to my constant perfectionist emails) she also made sure that everything ran smoothly on the day. The staff on the day were also brilliant, especially Dan who oversaw the whole day. I had booked music room 1 which accommodates my 24 adults and 5 child guests perfectly. Happy customer & will be booking my wedding here! Ps the kids loved their candy floss deserts!

The service charge left a bad taste. We had been given a thoughtful gift of afternoon tea. When we came to leave we were asked to pay an enforced £6.50 service charge. As this was a gift I wasn’t expecting to have to pay for some of it myself. If they are so desperate for the extra money just add it into the cost of the afternoon tea.

This is not our first stay at Hogarths Solihull. The staff cannot do enough for the guests, the whole hotel including the extensive grounds are spotlessly clean & well tended. The public areas are bright, airy & charming & for a hotel it really does have a welcoming & homely feel. The dining options are plentiful, well cooked & totally delicious. I have one negative comment & it’s not a major one but the room decor could do with a refresh, the rooms are spotless, cleaned daily & anything that you need to be replenished can either be obtained from housekeeping or via reception. I wasn’t expecting to have a huge chip out of the washbasin in the en suite room as the rest of the hotel is maintained meticulously & who knows maybe the chip had only occurred the day before we arrived. Overall a strong 9/10 for us. The 10/10 I would happily give if the chip in the bathroom was rectified & the bedrooms were given a lick of paint.

Pleasant comfortable room , good service , good food beautiful grounds. Only drawback the rooms got quite warm middle of night instead of AirCon , and I was not the only only as noticed many doors open in the morning to let fresh air in.

Overnight stay with my daughter before flying from Birmingham early the next morning. Had dinner and cocktails which was fab! Staff were super friendly and efficient. Taxi booked for us the next morning which was equally great! Thoroughly recommend 👍

Honestly, i stay at this place wgenever I can for work as it is just a wonderful place. Food, rooms, staff, cleanliness are all as close to perfect as one can get.

No security, arrived at 02:20 spent 2 hours phoning during journey no answer. Spent 20 mins walking through many areas shouting anyone there no answer. Could have done untold damage this could have seriously endanger all occupants! Eventually found 5 staff in a room .. they say off duty! Well fab location fab facilities but sadly you will be taking a hell of a chance with your life and belongings with this level of ineptitude. It’s really Up to you but you have been warned.

Air con not working in the room. We were offered another room but it didn’t work in that room either. Bed very uncomfortable