薩拉亞濱海飯店

The hotel received booking only for 2 adults whereas I made booking for 1adult 2children age16and11, they didn’t accept that as a result they wanted me to pay for an extra bed and extra breakfast which I refused to do, trip.com wasn’t helpful and kept me waiting in the lobby for 2hrs with 2 children tired and still the issue wasn’t resolved, I ended up sleeping on the floor and had no meals for 4 days because I refused to pay. The pool was a 5m oval shaped splash pool not a swimming pool as listed, the sauna was a 2 person pod as well as the steam room was just the same a 2 person plastic pod which I had to turn on. These are not spa facilities advertised for a 5star hotel. The room was dirty the carpets were filthy, shower was not working, grime near the bath tub and the bath tub had dirt that could not be cleaned. Outside the hotel on the first night and every evening, the hotel side entrance which was also the car park entrance we used was being used by local men and *********** to enter in and out of the hotel, this was very upsetting and disgusting to see especially with my 2 children!! Never have I seen this at a hotel. This hotel is a 3star at best never to be sold as a 5star hotel on your website. I will Not recommend this hotel to anyone to stay.

สะอาด วิวสวย เหมาะสำหรับพักผ่อน มีบาร์ที่ชั้น2และ14 ชั้นบนสุดมีค็อฟฟีช็อป สำหรับนั่งชมวิว มีชีช่า ชอบมาก ทุกอย่างโอเคเลย สะดวกสบาย ใกล้สถานที่ท่องเที่ยวหลายแห่ง

Good •Stuff is so kind •Room is cleanliness Bad •Breakfast is not so variety •We waited so long time to cheek in.