多哈香蕉島安納塔拉度假飯店的評論

住宿方回覆: Dear Mr. Guest,Thank you for bringing your recent experience to our attention. On behalf of the entire team at Banana Island Resort by Anantara, please accept our sincerest apologies for the distress and inconvenience caused to you and your group during your departure on June 3, 2025.We are truly disheartened to learn of the issues you encountered, particularly with the boat scheduling and the way the situation was handled by our staff. This is far from the standard of service we promise our guests, and we deeply regret that your experience did not reflect the high levels of professionalism, honesty, and care that we strive to uphold.We understand the impact this situation had on your schedule and your trust in our brand, and we are committed to doing what is right. We genuinely value your feedback and your patience as we work to resolve this properly. Should you wish to speak with us directly or provide further details, we welcome the opportunity to connect with you at your convenience.Sincerely,Alessia UrsoOperation Excellence Manager

住宿方回覆: Dear Mr. Guest,Thank you for bringing your recent experience to our attention. On behalf of the entire team at Banana Island Resort by Anantara, please accept our sincerest apologies for the distress and inconvenience caused to you and your group during your departure on June 3, 2025.We are truly disheartened to learn of the issues you encountered.This is far from the standard of service we promise our guests, and we deeply regret that your experience did not reflect the high levels of professionalism, honesty, and care that we strive to uphold.We genuinely value your feedback and your patience as we work to resolve this properly. Should you wish to speak with us directly or provide further details, we welcome the opportunity to connect with you at your convenience.Sincerely,Alessia UrsoOperation Excellence Manager

住宿方回覆: Dear Babaxiexie,Thank you for choosing to stay with us at Banana Island Resort by Anantara and for sharing your feedback.We’re glad to hear you enjoyed the natural beauty of our island, especially the peaceful walks along the beach and the stunning sunsets, these are truly some of the most special moments our location has to offer. It's also wonderful to know that our team’s warmth and enthusiasm made a positive impression during your stay.We appreciate your comments regarding the room facilities and want you to know that we take them seriously. Regarding your note on the boat transfer, we understand that the journey can sometimes be affected by the wind. Our aim is to ensure the transfer is smooth and safe at all times.Thank you again for your valuable feedback. We hope to welcome you back soon and provide an even more memorable stay.Warm regards,Alessia Urso Operation Excellence Manager

住宿方回覆: Dear Senlinsenlinyanyan,We appreciate your positive feedback about your recent stay at Banana Island Resort by Anantara Doha. Your kind words mean a lot to us and we look forward to welcoming you back soon.Best regards,Ali AlassoudFront Office Manager

住宿方回覆: Dear Xiaoxinbuchiyu,Thank you for taking the time to share your feedback about your recent stay at Banana Island Resort by Anantara Doha. We are truly sorry to hear about your experience and apologize for the inconvenience you faced during your visit.Your feedback is deeply concerning to us, and we are committed to investigating the matter further to prevent any recurrence. Rest assured that we take your comments seriously and will work diligently to address the issues you have raised.We sincerely appreciate your honesty and hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.Warm regards,Ali AlassoudFront Office Manager

住宿方回覆: Dear Dadaoxudashi,Thank you for sharing your positive experience at Banana Island Resort by Anantara Doha. Your feedback is invaluable to us, and we are thrilled that you enjoyed your stay. We can't wait to welcome you back for another memorable visit.Warm regards,Ali AlassoudFront Office Manager

住宿方回覆: Dear Orange Zhou,Thank you for sharing your experience at Banana Island Resort by Anantara Doha. We are thrilled to hear that you enjoyed your stay with us and hope to see you again in the future.Warm regards,Ali AlassoudFront Office Manager

住宿方回覆: Dear demonscout,Thank you for sharing your positive experience at Banana Island Resort by Anantara Doha. Your feedback is invaluable to us, and we are thrilled that you enjoyed your stay. We can't wait to welcome you back for another memorable visit.Warm regards,Ali AlassoudFront Office Manager

住宿方回覆: Dear leiluo,We appreciate your positive feedback about your recent stay at Banana Island Resort by Anantara Doha. Your kind words mean a lot to us and we look forward to welcoming you back soon.Best regards,Ali AlassoudFront Office Manager

住宿方回覆: Dear Anonymous User,Thank you for sharing your positive experience at Banana Island Resort by Anantara Doha. Your feedback is invaluable to us, and we are thrilled that you enjoyed your stay. We can't wait to welcome you back for another memorable visit.Warm regards,Ali AlassoudFront Office Manager

住宿方回覆: Dear Guest User,Thank you for taking the time to share your feedback about your recent stay at Banana Island Resort by Anantara Doha. We are truly sorry to hear about your experience and apologize for the inconvenience you faced during your visit.Your feedback regarding name on TV is deeply concerning to us, and we are committed to investigating the matter further to prevent any recurrence. Rest assured that we take your comments seriously and will work diligently to address the issues you have raised.We sincerely appreciate your honesty and hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.Warm regards,Ali AlassoudFront Office Manager

住宿方回覆: Dear Queen Sophia, Thank you for sharing your positive experience at Banana Island Resort by Anantara Doha. Your feedback is invaluable to us, and we are thrilled that you enjoyed your stay. We can't wait to welcome you back for another memorable visit. Warm regards, Ali Alassoud Front Office Manager

住宿方回覆: Dear Lisa,Thank you for sharing your positive experience at Banana Island Resort by Anantara Doha. Your feedback is invaluable to us, and we are thrilled that you enjoyed your stay. We can't wait to welcome you back for another memorable visit.Warm regards,Ali AlassoudFront Office Manager

住宿方回覆: Dear Ismo91,Thank you for sharing your experience at Banana Island Resort by Anantara Doha. We are thrilled to hear that you enjoyed your stay with us and hope to see you again in the future.Warm regards,Ali AlassoudFront Office Manager