I was booked a studio on the top floor. Unfortunately, when I arrived, I did not find my reservation, reception said, “We have given you an upgrade in a two-bedroom apar**ent,” so I refused the upgrade because the apar**ent is large to me. We have wait more than half an hour to chek in, this not acceptabe, requires review from hotel management for reseption and Breakfast restaurant. The location is great, it has internet and parking.
翻譯