I work in the hotel industry myself and am therefore very interested in the development of various hotels. I first visited the Radisson Blu in Djerba in 2009 and was largely impressed, so much so that I've been coming back every few years since then for a week or two a year. The hotel is located on a beautiful beach, has very attractive architecture and very friendly, long-standing employees. Unfortunately, everything has changed here since the change in management about 8 years ago and since then this hotel has reflected the decline of Tunisian tourism. The hotel is run by a shockingly incompetent general manager who only cares about clients' money and seems to have no idea about hospitality. You can feel that savings are being made in all areas of the hotel: mediocre food quality, pathetic all-in concept, lack of staff, lack of cleaning, lack of renovations, ... even the toilet paper is of poorest quality. What guests are offered here for their money is almost a scam. Today the Radisson Blu Djerba is largely populated by Eastern Bloc tourists and unpleasantly noisy Franco-Tunisians. Every year the garden, corridors, pool and restaurants look more unkempt and dingy. Wifi is worryingly slow and absolutely unusable for business applications. Although the rooms were renovated a few years ago (in an aesthetically pleasing but unfortunately very sloppy manner), they are already dirty and smelly again, although the carpets will probably soon run away of their own accord, as vacuum cleaners are not known in this hotel. Resignation is increasingly noticeable among the very friendly employees; they feel exploited and badly treated and long for a change in management. You can't help but ask yourself why the responsible people at Radisson Group don't intervene so that this originally good hotel may flourish again.
53 評價