We booked a 2 night stay & prepaid. Property was clean, room was ready, we booked a bay view, but got a back, road view. However we did get changed to bay view (there were only a few rooms occupied). The weather was terrible (of course not property fault), heavy rain 59 mm, wind, dense fog and only
2 degrees Celsius, the lodge was in a very remote area on the ocean. The road in was partially washed out, with water running across it in 3 areas. We drove over half culvert. After midnight power went out, so no heat, no water, no usable toilets. In our room #12, no flashlights or smoke detectors. In the morning went outside to checkin office to ask about when power may return, but unknown at that time. The nearest washroom, heat, water, etc. was in St Anthony, about 26 km away. As the weather was still bad, the road may become completely impassible, we didn’t know when the power would return and we are in our seventies, cold is a issue for us ,we decided it was safer for us to leave. We asked for our money back for the the 2nd night which we were not using but they refused, then they offered if the power didn’t come back on by that night, then they would refund. In the night it would be unsafe for us to drive out. We could not take the chance for the above reasons and left. All in all, very disappointing. p.s. this is my first time ever writing a poor review.
翻譯