I have 2 clients who wanted to stay this hotel, once we talk with a guy at reception and ask for booking. First of all, He was not professional in this track. However, I asked him to give me my confirmation whereas he said not to worry. He assured me that room has booked. As I called a week ago from our travel date. I provide the hotel details to our clients and The clients sudden decided to check whether the booking has already or not Our client called, but there was no booking. 😡😡😡 Worst case ever Then I have called them and asked The Hotel person is insisting me to over charge me for another room whereas the Room wasn’t book at that time and they blamed me. None professional attitude and I will never recommend anyone there for sure.
翻譯