得梅因Kay Jewelers附近住宿

這是我住過的最差的酒店之一。我們的第一個房間有一個中庭的“視野”(我慷慨地使用這個詞),這意味着我們需要隨時關閉窗簾。我們沒有把那個房間留很長時間而不是在發現更多的問題之後(浴室裏沒有肥皂,冰箱裏的冰袋,最糟糕的是所有的“脫衣舞女”。我給前台打電話詢問了問題,他們說要檢查另一個房間,這樣我們就可以搬了。三十分鐘後,我們第二間房間稍微好一點。我們用克羅羅氏溼巾擦拭了所有的表面,發現浴室的櫃檯特別髒。房間裏沒有你需要的基本東西我們衣櫃裏只有兩個衣架,沒有行李架。兩個房間的水槽和浴缸都過時了,生鏽了。我們組的其他人衝到沃爾瑪去買翻翻車,因爲她不想讓她的腳碰浴室的地板或浴缸。價格過高,價格爲$154/night,包括稅。如果我們沒有因爲集體預訂而被卡在這個財產上,我們就會要求退款和保釋。

Plus side.. they let us check in early, the pillows were nice. However, there were no cookies when we checked in because they had no dough which made me angry because I love my cookies. After my friend took a shower the shower handle broke off. I called front desk around 2:15 and was told maintenance would be there in 25 minutes.( I explained that I needed to shower and be somewhere by 5. ) I called around 3:15 and was told that maintenance was there and was on 4th floor with a construction issue. I again stressed that I had to take a shower and the guy at the front desk did go get the 1 maintenance man I guess they have and brought him down to fix the shower. The maintenance man said there was no reason to switch rooms and I told him as well I needed to shower to be somewhere by 5. He told me as I was walking out of the room if I would move he could hurry and go get the tools he needed. But besides that he was nice enough. Finally @4:10 I went to the front desk and told them I needed a room to take a shower and he was nice enough to let me shower in another room. He said the girl on the shift before him should have immediately offered me a new room. Well that didn't happen. Also, they do not tell you when you check in the pool is out of commission again because of the 4th floor construction and I again was told the 1st shift girl should have told us we had access to the adjacent property. I was just told there was no pool. Also I am not sure why I had no internet password. I am a hilton member and I would not recommend this place. Pretty bad experience.

我們在這裏認識了朋友週末。酒店很乾淨,設施很好!這是在市中心散步的絕佳位置。該地區有很多酒吧和餐館!我們一定會回來的!

Stayed at the Hotel Fort Des Moines during the week on business and it was a wonderful stay! My king room was modern yet elegant, spacious, and the bed was very comfortable. Our group also had an evening gathering at their Reading Room and adjacent Study where the food served was 10/10! There doesn't seem to be a ton immediately around the hotel by foot, but we did land at the South Union Bread Café for lunch and it was delicious. I would book another stay at Hotel Fort Des Moines!

幫自己一個忙，知道這個屬性是最重要的！一塵不染，舒適，地理位置優越。全套早餐，有蓋停車場，室內游泳池/按摩浴缸，洗衣機/乾衣機和3晚小吃和歡樂時光 - 全部包括在內！ ！ ！步行即可到達Scenic Route Bakery麵包店，Allspice，Kitchen Collage以及其他許多您喜歡的地方。附近還有按摩，指甲，頭髮等地方。距離河流僅約2個街區，所以在這個地區步行很棒。我們出於醫療原因來到這裏，這家酒店也是滿足並超越我們所有需求的“5”。因此，對於優秀的人，優越的地理位置和舒適的住宿 - 去Des Moines IA的201 Locust Staybridge。

Chose this hotel due to convenient location to State Capitol and activities. Read reviews that said it was quiet but that depends on the room you get. We were in a 'special' corner (larger, tall windows and great view of capitol) on the Northeast corner off of Grand Avenue. Unfortunately, the traffic was LOUD for a Sunday night with people drag racing up and down Grand Avenue. AND, there is a restaurant/bar next door (COA) that was playing very loud music/bass. At 11:30pm it was still going and we called the front desk. Apparently they keep the music going until 2am and sometimes later, even though the noise ordinance is much earlier. The front desk staff seemed frustrated by this as well so we weren't the first to complain and they've asked them to stop the music and they refuse. Luckily, the awesome guy working the front desk was able to move us to a smaller but MUCH quieter southwest room that was higher up and the difference was shocking. So if you want to sleep, do not choose a room on the road/east side near the COA bar. Also, underground parking is $30/day, but there is a parking garage across the street that was only $10/day and still convenient. The onsite breakfast was ok, but at $14/person, we only ate there once. This all aside, the staff was AMAZING and accommodated our request for an late checkout, very friendly and the rooms were clean and comfortable. The onsite restaurant/bar The Republic had great drinks, a nice relaxing atmosphere and very good food. The hotel was walkable to many spots we wanted to visit and the river front was fun to explore. We walked to the Iowa Taproom, RoCa, State Capitol ad there is great coffee just around the corner. Being from Des Moines, it was nice to get to know a different part of the city.

沒有分項收據。酒店只是收取他們想要的任何東西,你不知道什麼。現金較少的設施酒吧,任何人都可以不覈實任何房間收費。我肯定除非有120美元的收費,否則我付了別人的東西。

When we arrived we had sand in our bed, no big deal, could’ve just been from someone setting something on the bed. We told front desk and got new sheets and blankets. We later got walked in on while getting ready in our room by other guests who were given a room that we were already in. Guests were sorry and went down to get a new room, front desk agent apologized and got us new keys and free breakfast. They told us that night when we got new sheets to tell management in the morning about the sand so we could inform them. We did just that and were told no managers were around so they took a note for them and told housekeeping over the radio what happened. When we walked upstairs, housekeeping was now in our room, with our do not disturb sign up looking for the sand. We walked in and they asked us immediately where the sand was, we said we changed out the sheets before bed and the old were on the floor. Head of housekeeping (as confined by front desk) very rudely told us that that wouldn’t have happened and that they change the sheets before housekeeping even cleans the rooms. We told them that we wouldn’t just make that up and she picked up the sheets and left. We talked to the front desk again as her attitude and her telling us that that didn’t happened was the last straw. Incidents happen and none of it was ideal but when someone in a higher role is not even close to as helpful or friendly as all the front desk agents have been our whole stay, that’s where the real problem is. I have never had that kind of a dreadful experience with any other business ever. If it weren’t for her, I really think this would have been a great stay.