The aesthetics/art was perfect! However, A/C in our room didn’t work. First time we talked to staff, she acted like it was our fault. Second staff member was much more friendlier but stated they were working on it. The 3rd time I spoke with staff, same nice guy as before, forgot I had already complained & told me the same story about working on getting it fixed. They brought up a fan, but it was so loud it was hard to hear the TV & it still didn’t keep me from sweating. I asked about moving to a different room, but they said they were full. I didn’t realize they didn’t have microwaves in the room. Went to the lobby to see if there was anywhere to warm up some leftover breakfast from the Fire restaurant & they said there was not a microwave anywhere. It’s not like I was bringing in food. It was an expensive meal I purchased from them. Can’t say I will stay there again. I expected a tad bit more basics ( A/C & microwave) for the amount of money I paid to stay there.
翻譯