歡朋套房飯店及丹佛市區會議中心

I booked a double city view room and the experience was really bad. The first room that they put us in the window roller was broken and even maintenance come just to tell us they dont have the engine to make it work so they changed us to a different room which was having the same problem. The FD was really unemphatic and they were going to change us to a third room but the curtains were all up and couldn’t go down. They didn’t offer me a solution not even an upgrade and made my whole experience awful. Please if you book a city view room call in advance to see if the room has the curtains fixed already.The hot tub water was cold.

We were disappointed with the service we received during our stay. The front desk staff seemed inconvenienced during check-in and responded to our questions in a rude and dismissive manner, which made us feel unwelcome. As a result, we avoided returning to the front desk after that initial encounter. Additionally, several of our room keys did not work. While we did request help from the front desk to fix one of them, their dismissive attitude persisted, so we decided not to address the issue further and left the remaining non-functional keys unused. The indoor pool also was not heated or inviting, adding to our dissatisfaction. Overall, the lack of hospitality and these inconveniences made our stay disappointing.

The shower was terrible! I mean really no door? Water all over the bathroom floor. Front desk staff was rude, literally the worst check in process I’ve ever had.

Todo bien y resolvieron rápido

Excelente ubicación

Booked single king size bed and got 2 queen instead. They charge for a small bottle of water $6. Breakfast ok-ish. All in all clean but a little too pricy for what you get.