凱悅丹佛科羅拉多會議中心飯店

凱悅酒店一定要住！從風景到友好的工作人員，我絕對會推薦並再次入住！

Awesome location, clean room.

My first visit to Denver was truly beautiful, and my stay at the Hyatt Regency at Colorado Convention Center was, overall, very satisfying. From check-in to the hotel’s convenient and safe location, everything met my expectations, and I’ve already recommended this hotel to friends and colleagues. However, on the day of my checkout, I had a disappointing experience at the Starbucks café located inside the hotel. I ordered an iced latte before heading to the airport, but was given a hot one instead. When I politely mentioned that I had ordered it iced, the barista responded with a noticeably rude tone and expression, then placed the cup down in an almost aggressive manner. When she brought the corrected drink, I said “thank you,” but she ignored me and responded with an unpleasant attitude. Immediately afterward, she turned away, humming a tune while sipping on what appeared to be her own drink. While this may seem like a small matter, it was a surprising and unsettling experience, especially since I’ve never encountered such poor customer service before. It left me feeling disappointed and, unfortunately, started the final day of an otherwise wonderful trip on a sour note. I hope this feedback is taken constructively, as the rest of the stay was truly enjoyable.

We checked in at about midnight and Joyce was at the check in desk. Joyce went above and beyond to make sure everything was in order for my arrival. I truly appreciate her one of a kind and exceptionally great service! I really appreciated how professional and courteous she was during the check-in process it felt as if I was being welcomed into her home. —it made my stay start off on a great note. We visit Denver often and because of Joyce and the other various staff members, we finally have a favorite place to stay.

Friendly Staff During our trip we stayed at multiple hotels but I was the most impressed with the staff here. Everyone was kind, quick and extremely helpful. The valet even escorted me to the front desk after entering the wrong door. Thank you for such attentiveness and friendly smiles!

Fun Couple Getaway Valentines couple get away. They have nicely renovated the Hyatt near the convention center. The concierge, Roger, was very friendly and generous by giving us two free drinks at the top of the hotel lounge and dessert coupons at the restaurant we were planning to have dinner at. It was not overly busy which we appreciated. Fun couples getaway downtown!