凱悅丹佛科羅拉多會議中心飯店

Awesome location, clean room.

Nice hotel, my problem is with the bell hop who was very aggressive yanking the luggage from my vehicle when i asked him not to. In fact, he was so rude and aggressive, it almost caused a hugh scene. Never have i experienced this type of behavior at a supposed fine hotel.

My first visit to Denver was truly beautiful, and my stay at the Hyatt Regency at Colorado Convention Center was, overall, very satisfying. From check-in to the hotel’s convenient and safe location, everything met my expectations, and I’ve already recommended this hotel to friends and colleagues. However, on the day of my checkout, I had a disappointing experience at the Starbucks café located inside the hotel. I ordered an iced latte before heading to the airport, but was given a hot one instead. When I politely mentioned that I had ordered it iced, the barista responded with a noticeably rude tone and expression, then placed the cup down in an almost aggressive manner. When she brought the corrected drink, I said “thank you,” but she ignored me and responded with an unpleasant attitude. Immediately afterward, she turned away, humming a tune while sipping on what appeared to be her own drink. While this may seem like a small matter, it was a surprising and unsettling experience, especially since I’ve never encountered such poor customer service before. It left me feeling disappointed and, unfortunately, started the final day of an otherwise wonderful trip on a sour note. I hope this feedback is taken constructively, as the rest of the stay was truly enjoyable.

It's a lovely place. Clean and quiet. The beds aren't the most comfortable beds. I didn't get much sleep due to the beds. We loved the pool and hot tub. The parking is outrageous $55 to park there. So if you are on a budget, it's not budget friendly by any means. We splurged and ordered room service and it came in to go plastic boxes with plastic silverware. Definitely wouldn't splurge on the room service if you are looking to be pampered.

Friendly Staff During our trip we stayed at multiple hotels but I was the most impressed with the staff here. Everyone was kind, quick and extremely helpful. The valet even escorted me to the front desk after entering the wrong door. Thank you for such attentiveness and friendly smiles!