德爾雷海灘雅樂軒飯店(Aloft Delray Beach)

Room is so uncomfortable, fan is making noise. In the middle of the night we had to call front desk to come turn off the fan it was too much. Room is not that comfortable, the closet is while open no microwave in room.

We've stayed at Aloft Delray in the past, but it's value vs price is longer good. The poolside towels are limited in availability, too skimpy & need updating. The in room towels are not any better. The poolside shrimp tacos were terrible. There should be more clothes hangers in the room & since breakfast is not included, it should be offered until at least 11:00. House keeping is very slow & unattentive. On a scale from 1-10, it was a 4

I stayed 1 hour, place was a low class. Then went to Marriott. Thanks to *******'s help.

I was lied to at check in the guy told me no more rooms were available, because I wanted to get a separate room for my daughter because I mistakenly booked a room with one bed, and the guy at the front desk told us all the rooms were booked up so I went on the site and they’re not all booked. There was no need to lie I’m not understanding why he lied?

The lady at the front desk was awful. She was rude and treated us badly. At check in they did not ask us for a credit card and every time we asked for something to be charged to our room it was hassle! Then we kept getting calls from different people about the card but they wouldn’t put it on file when it was given to them. The refrigerator did not work. We complained about it but they never did anything about it. We won’t stay there again. Not because of the fridge but because of the lady at the front desk!

House keeper didn’t clean my room late afternoon. Room too small pool dirty bar wasn’t open

They have front desk staff that racially profile guest.

Tried to charge me for parking although it was included in the price, Ants in the room, food next door was left out close to 24 hours.

Came back to room after being gone 7 hours (3:30) Room not cleaned called desk said housekeeping there until 5 asked if they could come at 4:30 so we could get cleaned up 10 minutes later they came sent lady away told to come back at 4:30 left a bottle of water in room no mention of it not being free. Got charged at check out House keeping did not restock our coffee and tea either