凱悅飯店德拉頓度假村和水療中心(Hyatt Regency Dehradun Resort and Spa)

Everything was found to be very difficult from the moment we entered the premise, staff telling us one thing, doing opposite. Overall very costly stay for the experience we had, simple requests aren’t fulfilled

كافة الخدمات متوفرة سوء كانت اقامة عمل او للاستجمام والراحة. الجموقع غاية في الجمال والخدمات ممتازة والمطبخ متنوع بين الهندي والاسيوي ومختلف الاطباق العالمية. الحلويات مميزة ولذيدة ومتنوعة واطباق السلطات شهية ومدهشة ومبتكرة.

The awsome experience in the having food in the mid air. My family enjoyed a lot. all staff are very supportive and excelent service. mention names Gaurav/Pardeep/Kiran/Tushar & all team thank you so much

Hlo dear hyatt team we are very thankful to all of you for your lovely hospitality specially Gaurav ji thanks to you for your amazing service we will always remember our this trip and your hospitality going with lovely Memories

Awesome hotel in uttarakhand to much supportive hotel staff. Chef Sunil parathas is very delicious and greet like a wow. Amazing food cleanliness nice staff with friendly nature. Chai pr charcha is fantastic activities love it. Thanks Hyatt Regency Team

Destination famille, ou couple. Hotel assez bruyant, peu recom***dé pour solo ou wellness. Très beaux buffets variés à chaque service. Personnel très serviable et sympathique. Mention particulière à Rahul , qui travaille au restaurant Range ( rez de chaussée) . Chambres parfaites ( je recom***de celles qui ont un balcon). Pas de grand jardin pour les promenades dans l'hotel, mais des parcours à proximité.

Overall a very poor experience at the hotel. Guests from nearby rooms making noise past 10 p.m. followed by maintenance work being carried out well past 12 midnight. This occurred on 2 nights of our short 3 night stay. The hotel staff including the General ***ager and his Deputy are not aware of what works were happening in the hotel. (attached picture shows work being carried out in nearby rooms) It took 20 mins to get a beverage after an order was placed at the sky bar (in addition, the bar does not have drinks that are listed on their menu). When a la carte food was requested to be delivered to the room, we had to chase up why it was not done - an hour after the request. The ceiling at the Regency club collapsed while having lunch due to water ingress and water was continuously dripping from the roof. It was lucky that we were sitting a table away or serious injury could have occurred. A lot of lip service is promised by the ***agement but in reality there is no idea of hospitality whatsoever. It is not a 5 star hotel by any stretch - a 2 star with amenities at best. Understaffed with the number of guests they have and their pool is best to fit 20 people in a hotel that has over 100 rooms. Having spent 2000 USD, this is by far the worst hotel experience we have had as a family. The Hyatt brand used to represent some level of service and hospitality but this hotel goes a long way to taint it and is a real shame. Would strongly advise against staying here at all.

Food is very good here and ice cream also. Staffs are very polite in behaviour specially Mohit. The location is great, nestled in mountains. The ambience and atmosphere was catchy. A great experience infact! A must to visit during any planned vacation!

Place is amazingly relaxing , magnificently beautiful and the food is simply delicious be it veg or non veg. Great place to unwind Highly recommend Hyatt regency resort and spa for holidays. I could not find any con that I could mention over here.