Everything was found to be very difficult from the moment we entered the premise, staff telling us one thing, doing opposite. Overall very costly stay for the experience we had, simple requests aren’t fulfilled
翻譯
訪客用戶
2023 年 12 月 27 日
كافة الخدمات متوفرة سوء كانت اقامة عمل او للاستجمام والراحة. الجموقع غاية في الجمال والخدمات ممتازة والمطبخ متنوع بين الهندي والاسيوي ومختلف الاطباق العالمية. الحلويات مميزة ولذيدة ومتنوعة واطباق السلطات شهية ومدهشة ومبتكرة.
翻譯
訪客用戶
2023 年 12 月 9 日
The awsome experience in the having food in the mid air. My family enjoyed a lot. all staff are very supportive and excelent service. mention names Gaurav/Pardeep/Kiran/Tushar & all team thank you so much
翻譯
訪客用戶
2023 年 12 月 10 日
Hlo dear hyatt team we are very thankful to all of you for your lovely hospitality specially Gaurav ji thanks to you for your amazing service we will always remember our this trip and your hospitality going with lovely Memories
翻譯
訪客用戶
2023 年 9 月 26 日
Awesome hotel in uttarakhand to much supportive hotel staff. Chef Sunil parathas is very delicious and greet like a wow. Amazing food cleanliness nice staff with friendly nature. Chai pr charcha is fantastic activities love it. Thanks Hyatt Regency Team
翻譯
訪客用戶
2023 年 8 月 11 日
Destination famille, ou couple. Hotel assez bruyant, peu recom***dé pour solo ou wellness. Très beaux buffets variés à chaque service. Personnel très serviable et sympathique. Mention particulière à Rahul , qui travaille au restaurant Range ( rez de chaussée) . Chambres parfaites ( je recom***de celles qui ont un balcon). Pas de grand jardin pour les promenades dans l'hotel, mais des parcours à proximité.
翻譯
Rohit
2023 年 6 月 28 日
Overall a very poor experience at the hotel.
Guests from nearby rooms making noise past 10 p.m. followed by maintenance work being carried out well past 12 midnight. This occurred on 2 nights of our short 3 night stay. The hotel staff including the General ***ager and his Deputy are not aware of what works were happening in the hotel. (attached picture shows work being carried out in nearby rooms)
It took 20 mins to get a beverage after an order was placed at the sky bar (in addition, the bar does not have drinks that are listed on their menu).
When a la carte food was requested to be delivered to the room, we had to chase up why it was not done - an hour after the request.
The ceiling at the Regency club collapsed while having lunch due to water ingress and water was continuously dripping from the roof. It was lucky that we were sitting a table away or serious injury could have occurred.
A lot of lip service is promised by the ***agement but in reality there is no idea of hospitality whatsoever.
It is not a 5 star hotel by any stretch - a 2 star with amenities at best.
Understaffed with the number of guests they have and their pool is best to fit 20 people in a hotel that has over 100 rooms.
Having spent 2000 USD, this is by far the worst hotel experience we have had as a family. The Hyatt brand used to represent some level of service and hospitality but this hotel goes a long way to taint it and is a real shame. Would strongly advise against staying here at all.
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Shaswat S
2024 年 4 月 9 日
Food is very good here and ice cream also. Staffs are very polite in behaviour specially Mohit. The location is great, nestled in mountains. The ambience and atmosphere was catchy. A great experience infact! A must to visit during any planned vacation!
翻譯
ghoomnechalo
2024 年 3 月 15 日
Place is amazingly relaxing , magnificently beautiful and the food is simply delicious be it veg or non veg. Great place to unwind Highly recommend Hyatt regency resort and spa for holidays. I could not find any con that I could mention over here.
翻譯
飯店政策
入住及退房時間
入住:15:00 後
退房時間:12:00前
櫃台招待時間:24/7 全年無休
若要辦理入住,請提前聯繫飯店
兒童政策
這間飯店歡迎所有年齡的兒童入住。
如果不必加床,0 至 12 歲之間的兒童可免費入住。
嬰兒床及加床政策
所有房型均可加床及嬰兒床。
加床/嬰兒床費用未含在總額內,必須於飯店支付。
年齡
費用
2 歲及以下的兒童
每人每晚 INR 2,500.00(約 NZD 49.72)
加嬰兒床:免費
滿 3 歲的兒童
每人每晚 INR 2,500.00(約 NZD 49.72)
早餐
形式自助餐
年齡
費用
成人
每人INR 1,002.13(約 NZD 19.93)
額外早餐費用並未包含於總價內,請於飯店另行支付。
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住宿描述
開業時間:2022
客房數量:168
位於台拉登,2021-12-31開業的凱悅飯店德拉頓度假村和水療中心,將是您旅途中的不二選擇。著名的景點Jwalaji Temple (Benog Hill)、Bhatta Falls和Shri Parkasheshwar Mahadev Mandir均可步行很短距離到達。從飯店到Ramakrishna Ashrama Temple遊覽很方便,Robber's Cave, Gucchu Paani和Luther W. New Jr. Theological College也均在附近。
所有極具特色的客房都配備有熨衣設備、房內保險箱和空調,讓您感受到更加貼心細緻的入住體驗。有飲水需求的旅客,飯店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外,配備有拖鞋和吹風機的浴室是您消除一天疲勞的好地方。飯店設有酒吧,您可在這裡放鬆身心,享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Infamous Ale House And Bistro(其他中餐)、Genesis Cafe & Restaurant(印度菜)和Mirabilia Restaurant & Bar(義大利菜)期待著您的光顧。