北萼普大廳飯店(Northop Hall Hotel)

I didn't stay here and am asking for a refund immediately, also this place is being used for asylum seekers and being run by eastern European's, when I finally arrived everywhere was locked up and despite ringing bells and banging on the door nobody came. I found a phone number on the side of the door so rang that, a man eventually arrived I went to the room and went back immediately and said I would not be staying. I hold ******* responsible for this and await your response.

It was like a ghost hotel. One receptionist seemed to be only staff member. Public area carpets were in need of hoover. However individual bedroom was impeccably clean with plenty of heating and hot water. There was no bar or food available so it's picnics in room or go out for all your meals. False fire alarm woke us at 7pm. Poor receptionist couldn't manage to turn it off! Workmen seemed to be the only other guests?

No one to greet us on arrival, when reception arrived gave us key. Didn’t show or tell where room was. Got in room knock at door if you stay here now you will be charged extra, so we went and came back later. Bed was supposed to be double king, it was two single beds put together, one was higher than the other and one was an old mattress that had no support in it st all, very uncomfortable night. No receptionist to had key in in the morning, just put key on the desk. Over all this was a very unsatisfying night.

I was not informed when booking my stay that there was no restaurant facilities. Consequently I had to go out for my evening meal- and this after a 6 hour drive to get there. No breakfast facilities. I think that I was virtually the only customer staying there. The property was surrounded by temporary mesh fencing which made you feel you were staying on a building site.

It's dirty. There was a fight that went on for hours in tbe room above me and tbe police were called. There's no facilities and the cleanliness is poor. They refused a refund as the fightbwas a result of another guest and therefore not their problem. Avoid this place.

The hotel was not a hotel at all, just a room to sleep in with a bathroom. No staff, no catering at all, no breakfast, no dining room, no service or lounge/bar. Totally appalled by the whole experience. Should not be still available for bookings.

No Food/Restaurant no real engagement at checkin. single track to the property from the road was an issue for some, White BMW driver who thinks he can intimidate me by glaring at me.. Some people…

Was working for a week in the area, and this was a perfect base. Good connections to the A55 and plenty of parking at the hotel. The room had the basic amenities and a larger than usual television for such a room. Water took a short while to get warm, but once it was going the pressure and temperature was excellent. No bar or other hospitality services, but suited my situation, made for a quiet but comfortable hotel for a week.

Convenient location for working in the North East of Wales. Comfortably sized rooms, and facilities to match.