溫斯頓塞勒姆哈內斯商城SpringHill Suites 飯店(SpringHill Suites Winston-Salem Hanes Mall)

Great place to stay for our daughter's gymnastics event the next day. We had a suite with the mini couch area. Everything was great! Very comfortable beds. Nice front staff. We used the pool, which was a bit cold for the kids, though they had fun. The food for breakfast is the biggest reason I knocked a star off.

Gosh we really enjoyed our stay ! The hotel was very clean the staff were very kind and willing to chat with the guest making us all feel welcome !!! Our room was spacious, clean, and beautiful !!! We had friends drop by and they too liked the room ! I’ll say for the price this was an amazing hotel to stay!

The front desk staff were unprofessional and had terrible attitudes (two separate women and shifts). I didn’t have any specific problems to address but every interaction with them was like I was imposing on their personal lives. One was annoyed with being asked a question while she was texting on her phone. The other one wouldn’t even acknowledge any guests while she sat there talking to her family visitor and they talked about their family drama. The room was clean and comfortable with a great layout. The lights were broken in the sitting area so it was very dark.

Wonderful stay! Upon checking in it was just my young daughter and myself and we had a lot of items. The front desk placed us at an extremely easy to access room. The breakfast was the most pleasant surprise though. I’m a little uneasy getting breakfast places that are buffet style but this was the cleanest and most attentive I have ever been to.

Overall it's a decent place. The staff is incredibly friendly and helpful. The cleaning staff needs to pay attention to details. The shower head was covered in pink slime mold. I let the front desk know and she put it on a list of things to be addressed. My only other compliant is the cheap and rough single ply toilet paper. I would expect that from a bargain hotel not Marriott.

Property was ok. A bit dated. The only concern I had is oil booked on ******* and there was not a mention or selection for pet or pet fees. It was a $65 fee I wasn’t prepared for when I got to the hotel.

The room was absolutely amazing! Staff was super sweet and attentive. It was my first time ever booking and staying in a hotel myself and I was nervous but the staff was super sweet and it was a very great experience! This will be my go to stay in the area. Super clean as well

Hotel was okay. Room was oddly shaped and small. Outside needed a good cleaning. Breakfast was horrible and shut down prior to the time listed so I couldn’t grab a coffee. Staff was friendly and helpful.