大吉嶺斯特爾靈飯店(Sterling Darjeeling)

該地區非常好的酒店，風景優美，食物美味，工作人員友好而樂於助人。

服務很慢，食物的味道也不令人滿意。

在我從 12 月 29 日到 1 月 1 日入住大吉嶺斯特林酒店期間，我必須對這家酒店的過度宣傳表示失望。儘管號稱是四星級飯店，但服務卻未達預期。無線網路不穩定，工作人員表現出無憂無慮的態度，經常忽略客人的要求。有兩次，在我的擔憂得到解決之前，我必須反覆尋求幫助。第一起事件涉及報告 Wi-Fi 問題，花了三個小時才得到回應。工作人員指示我到接待處解決問題，但拒絕處理房間內的問題。此外，在預訂過程中，充足停車位的保證被證明是不準確的。抵達後，我們在接待處等了半個小時，而飯店內的店主則將他的車移走以騰出停車位。此外，儘管在辦理入住時被告知可以提前一天預訂前往虎丘的汽車，但後來又被告知沒有車可用，並且沒有採取任何措施來糾正這種情況。缺乏對客人體驗的關注以及無法解決問題會削弱飯店的吸引力。我建議考慮外部預訂選項，以避免冷漠的員工和令人失望的服務。儘管被貼上四星級酒店的標籤，大吉嶺斯特林酒店的整體體驗卻令人遺憾。

Hello Everyone Our stay was very comfortable n smooth. Sterling Darjeeling is a beautiful n must stay property in Queen of hills. Abdul Sharooque , Mr.Jiwan pradhan , Chef Chandan and all sterling team are very welcoming. View frm any corner of property is awesome n must experience place . Let it be rooms , common area , restaurant, lobby and amenities all are super well maintained n cool. Thanks Team Sterling

Our stay in Sterling started with a warm welcome and the cold weather. This was followed by picturesque views of the mountains and piping hot, delicious food. The activities, ambience and hospitality were the cherry on the cake. I couldn't have asked for a better experience. A special mention to the chief chef -Mr.Deeraj and the resort ***ager - Mr. Kousik who made our stay even pleasant by providing exceptional service. My family and I had an awesome holiday. Thankyou Sterling!

It is in ghoom which is appx 9 kms from Darjeeling. Road to sterling is narrow. But it is away from crowded market of Darjeeling. Also the garden side rooms are having wonderful view. We had foggy day that was very soothing . Also the activity centre staff Mr promi and Rushen were very courteous and special mention for chef sundar Pradhan for delicious jain food

It was a great trip... Good property.. beautiful view... caring staff... delicious food....welcome drink.......fun area with exciting activities which enjoyed by kids as well as senior citizens.... Memorable stay.....Love u Sterling Holidays..

We had a very pleasant stay at Sterling Darjeeling. The staff was courteous and assisited us with custom tours and answered all our queries. The views from the resort are really beautiful. The food was excellent. Kudos to Mr Kausik and team !

Impeccable Hospitality, kind staff, remarkable experience. The rooms were clean and hygienic. Necessity grooming items were available. Buffet was delicious with a range of food options. Holiday activities were a good pass time. Value for money.