大吉嶺中央遺產度假村及水療中心

這是一家多麼可愛的酒店啊，可以欣賞到這個神奇地方的最佳景色。工作人員非常熱情和友善。食品質量是一流的。如此豪華的地方，價格實惠。當您在大吉嶺時，一定要去這家酒店。

I recently stayed at Hotel Central Heritage ( new hotel ) in Darjeeling and was thoroughly disappointed. The property is unclean and poorly maintained, with smelly rooms, dirty washrooms, and unhygienic wardrobes. To make matters worse, there’s sewage water near the hotel premises, which is both unpleasant and unacceptable. The staff, especially at the reception, are rude and clueless, lacking basic hospitality skills. The reservation team is not based in Darjeeling, and their response time is frustratingly slow. The team is rigid with policies, with no flexibility or decision-making capability. Though this hotel was once under ITC, the new management is far from professional. It seems, The website photos are heavily edited and do not reflect the actual condition of the hotel. During rainfall, water started seeping into our room, which was shocking. Additionally, the prices on their website are inflated, making it a terrible value for money. In contrast, Summit Hotel nearby offers a far better experience, with friendly staff and a welcoming atmosphere, even during breakfast. We had breakfast in Sumeet and understood with the same price we could stay here. I strongly advise against booking Hotel Central Heritage new hotel unit. It was one of the worst hotel stays I’ve experienced, and I would never recommend it to anyone. It’s worth for only 1500 room price. Big no for 3000 to 7000 range from my side. Rating: 1 out of 5