Muscatel Roma - 400 Mts from Mall Road為顧客提供一流的服務和所有必要的設施。住宿內提供免費網絡連接,確保您在住宿期間可即時通信。住宿為駕車前來的顧客提供停車場。Muscatel Roma - 400 Mts from Mall Road提供洗衣服務,心愛的衣服可以不止穿一次。住宿提供客房送餐服務,是您理想的住宿選擇。
MMassimovery nice hotel…I enjoyed my stay very much (it was my second stay after a night in Bhutan)…
service is very good, food is ok and desserts are really amazing !
the best for everyone going to Northeast India
DDulumoniHospitality was excellent. All the staff were very courteous, which is really commendable as now a days hotel staff are usually found to be inefficient.
MMisfitA very basic hotel with no correct information details on the site. The hotel manager is rude, and he doesn't know how to say no to the guests. He was too straightforward, and this attitude is not for the hospitality industry. Not even one local staff member was seen there. I had already paid 2400 for the executive room, thinking all the rooms have a mountain view as there is no information about room type in the site. I had put a msg requesting for the mountain view room as my partner had never seen a snow-capped mountain. Upto our disappointment, they showed us a dark and stuffy room where the view was another hotel's wall. Asked them for an upgrade, and the hotel manager told me to pay 1500, to which I asked if they could give a discount, and he abruptly said no.. it was around 8 pm that we reached and rooms were available. We upgraded for one night for their so-called premium room (mountain view) no diff in room at all.. except there was a window facing the mountain and bath tub in the bathroom with no valve. The linens were dirty. I didn't see any worth of paying 1500 extra for upgrade. I requested a refund for the 2nd day, which they refused, and trip.com gave me compensation points. The most annoying thing in all this was the hotel manager blaming expedia.com for not having the correct information on the site while I didn't even know trip.com is partnered up with expendia. He was blaming me, blaming ******* but except them. I asked if there was ac in the room for the heater, then he said.. they don't have ac in any hotels in darjeeling. I'm from Darjeeling, and he didn't look like he was from Darj, and I was asking about his hotel and not other hotels. To have this kind of hotel listed on trip.com would ruin the reputation of trip.com and not the hotel. Horrible experience.