The room's bedding is weak and thin. Terrible thin pillows, no structure. The biggest beef I have is with the valet. I, amongst many others, waited 40 minutes and never got my car. I ended up having to walk to my meeting instead. I text for my car, no response "try again later", text again in 10 minutes, nothing. The one person who was supposed to be getting cars I saw one time in 40 minutes. What?! What was he doing? He was on his phone a bunch when I saw him and ignoring his station and people. He actually left his phone in one of the cars he delivered, the only one he got for someone in this time period. Spoke to the front desk twice and nobody jumped in to help. No action. I don't want your discount on valet, I want my car in a reasonable time and everyone was upset about it.
翻譯