達爾豪西高地飯店(Dalhousie Heights)

I would never ever recommend this to anyone. ＞The room are old styled and not clean the bed linen is torn.there are insects in the room. They don't worth 8000/- per night room charges.one could easily get a hotel like this for not more than 2000/-. ＞Even after paying for a balcony room, we got a one without it👎 ＞The restaurant staff is rude,cold and uncourteous. Even after repeated requests,the table was not clean and it took them a 3rd reminder to clean the table full of left food of the previous guests. ＞A simple request if adding chilli to my food went unheard, the staff brought the same food without changes twice ,even after complaining.either they are dumb or carries a different attitude altogether. All in all ,my worst experience in this category priced hotel. ＞The buffet spread and ＞ location is another negative point. ＞ The wifi doesn't work either. Although the front office staff /GM was polite and understanding. Other than him, none of the amenities they have could score them a good review.Having an indoor pool or play area can not help you ,if you don't have clean rooms and good hospitality people in your staff . Sorry but disappointed.

I booked this Hotel for 2 nights(with family) in mid of April during a long weekend. Although hotel seemed to be packed but still hotel staff was very courteous and co-operative. The quality of food is also good - it has got limited breakfast and dinner options(mine was breakfast and dinner included) but the quality was good. It's hygienic. The location is also good and its within 100 meters from Bus Stand. There is indoor swimming pool(was closed at the time of travel) , and mini Garden, Kids play activities. It was fun. Areas of improvement - There happened to be a indisciplined/rowdy group of some 5-6 people in next room who created some fuss(drunk people singing loudly till 12 AM). Hotel staff was still in a request mode and failed to enforce compliance to Hotel Stay policies.