本澤恩精品住宿飯店(Benzen Boutique Stays Hostel and Apartment)

位置好，房型大乾淨，沒有瓶裝水，沒有浴帽沒有馬桶塔只有墊子

Good hotel

龍橋附近海鮮市場附近

訂的是帶陽台的房間，看風景。總結就是沒有陽台，房間比較窄。樓主無法溝通查看預訂確認只有一間房除此之外，已經有客戶了。綜上所述，預訂房間像先到先得的製度，通過app提前預訂是沒有意義的。

地理位置優越，距離龍橋僅幾步之遙。工作人員非常友好和友善，儘管存在語言障礙，但仍熱衷於溝通。房間整潔乾淨，有小露台。房間裡有空調和毛巾、熱氣和小廚房。包含早餐，簡單但充滿愛心。可以寄放行李一整天。沒有卡片支付，在越南非常普遍

Worse hotel ever during our 11-day' trip. We booked a deluxe queen bed room, paid for the 3-day stay early upon the owner’s request to secure the room, and confirmed room availability before arriving (English communication with the manager, he was not available in the hotel when we checked in). We were transferred to the other hotel with the same name (an old building on Main Street, which they called Benzen 1). There are 2 buildings (new and old). The old lady in the new building can’t communicate in English, as well as the other receptionist who checked us in the old building. (We informed the manager through WhatsApp, but we are still getting the room and location that we did not book for.) Once we walked into the room, the whole wooden floor shook, is a family room with a small kitchen. No soundproofing; I can hear talking sounds from upstairs, downstairs, and next door. The worst is the stomping sound upstairs when people walk in the room. Final night during our stay, 3/4 female Vietnamese talked and laughed loudly for the whole night (room 302). Finally, at nearly 1 a.m., we could not stand it and informed the night watcher politely, requesting that they lower their noise. The young Vietnamese ladies then take revenge by stomping around the room, sneaking out of their room (heard them walking down the stairs), and then repeated until 4 am. It seems like they try to filter out the negative comments through 2, 3 different names under Benzen, with the pictures and only the most positive comments from the new hotel, which is misleading. We should be alerted when we read a few comments with the same experiences from other travelers. The high rate is misleading as well, as it was not all the same location and room they promoted. There are chances you will get a different room in the old building; even early confirmation and payment were made for the room and location you selected. Is the risk you have to take.