峴港福朋喜來登飯店的評論

住宿方回覆: Dear Valued Guest,Thank you for sharing your experience with us. We are truly delighted that you enjoyed our prime location by My Khe Beach, offering breathtaking ocean views.It is wonderful to know that our extensive breakfast buffet, 24-hour fitness center, and rooftop swimming pool added to your overall enjoyment. Most of all, we are thrilled that our team’s warm hospitality made your stay even more special.We look forward to welcoming you back for another memorable stay.Best regards,Four Points by Sheraton Danang

住宿方回覆: Dear Champion_asia, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the beautiful ocean view from your room, our rooftop swimming pool with its panoramic view, and the welcome drink, along with the warm hospitality of our team.Regarding breakfast, we are continuously enhancing our offerings to better cater to our guests' preferences.We truly appreciate your support and look forward to welcoming you again for another memorable stay.Best regards,Four Points by Sheraton Danang

住宿方回覆: Dear valued guest,Thank you for sharing your wonderful experience. We are thrilled to hear that you enjoyed your stay in our corner room with its breathtaking ocean view, spacious living area, and diverse breakfast selection. It is also a pleasure to know that you appreciated the exquisite coffee and desserts at The Lounge.Your kind words about our friendly and enthusiastic team mean a lot to us, as we take great pride in delivering warm and attentive service. We are also delighted that our prime location near the beach and the beautiful night views from the balcony enhanced your stay.Your recommendation as the first choice in Da Nang is truly an honor. We look forward to welcoming you back for another memorable and enjoyable visit.Best regards, Four Points by Sheraton Danang

住宿方回覆: 親愛的劉婷，謝謝您的回饋！我們很高興聽到您喜歡您的住宿和優質的服務，因為我們為能為客人提供非凡的體驗而感到自豪。我們也很高興得知您喜歡我們寬大舒適的床、延遲退房選項、豐盛的自助早餐以及輕鬆叫出租車的便利。您的滿意是我們的首要任務，我們期待您再次光臨並享受愉快的住宿！

住宿方回覆: 親愛的 Cynthia13，感謝您分享您的美妙體驗。我們很高興聽到您喜歡您的住宿、舒適乾淨的客房以及豐盛的自助早餐。令我們感到特別欣慰的是，我們敬業的員工以熱情的款待和周到的服務讓您感到賓至如歸。

住宿方回覆: 尊敬的客人，感謝您抽空分享您的回饋。我們很遺憾聽到您最近的體驗沒有達到您的期望，因為我們總是努力讓我們的客人在入住期間感到高興和滿意。我們已將您關於黴菌情況的反饋與我們的客房清潔和工程團隊分享，並正在立即採取措施解決和盡量減少未來發生此類事件。我們竭誠努力確保始終為客人提供最高水準的滿意度和舒適度。請注意，我們將製定行動計劃，防止此類情況再次發生，並確保持續提供優質服務。

住宿方回覆: 親愛的 xxfjut，感謝您與我們分享您的經驗。我們非常感謝您的回饋。我們對電梯等候時間所造成的不便深感抱歉。客人滿意度是我們的首要任務，我們的團隊將確保採取完全糾正措施，確保所有客人在我們酒店都能享受良好的體驗。請放心，我們已記下您的意見，並將盡可能做出一切必要的改進。

住宿方回覆: Dear valued guest,Thank you for sharing your experience! We are delighted to hear you enjoyed our diverse breakfast options, the rooftop bar, and the well-equipped gym.While the occasional elevator wait time can be a minor inconvenience, we appreciate your understanding and overall positive feedback.We look forward to welcoming you back soon.Best regards, Four Points by Sheraton Danang

住宿方回覆: Dear valued guest,Thank you for sharing your experience. We are delighted to know that you had a wonderful stay in the One-Bedroom Corner Suite, enjoying its stunning ocean view and the clear view of My Khe Beach. It would be our pleasure to welcome you back for another memorable stay.Best regards, Four Points by Sheraton Danang

住宿方回覆: 親愛的 Anbeigesimaying，非常感謝您的回饋！作為一家無菸飯店，我們優先考慮客人的健康、安全和財產維護，並致力於為所有客人提供高品質的體驗。這項政策有助於確保安全的環境並有助於每個人的整體舒適度。我們非常感謝您的理解和友善的整體回饋。我們期待您的再次光臨。

住宿方回覆: Thank you for sharing your experience with us. I’m delighted to hear you enjoyed the spacious room, sea view, and breakfast offerings. I apologize for the delay during your check-out; your feedback will help us improve our process and ensure timely communication in the future. We appreciate your suggestion regarding scooter rentals for convenience. Your insights are invaluable, and we hope to welcome you back for an even more enjoyable stay next time!

住宿方回覆: Dear valued guest,We’re delighted to hear that you enjoyed the clean room with its beautiful sea view, our great location, attentive service, and the overall atmosphere of our hotel. We truly appreciate your positive feedback about our Gold member seating area.Your satisfaction is very important to us, and we look forward to welcoming you back soon.Best regards, Four Points by Sheraton Danang

住宿方回覆: Dear valued guest,Thank you for your wonderful feedback! It’s great to know you enjoyed our room with its beautiful sea view, assorted facilities, and hotel’s activities including yoga and the coffee making class.We're glad you enjoyed our happy hour by the pool and discount at Serenity spa.Your satisfaction means a lot to us, and we look forward to welcoming you back soon.Best regards, Four Points by Sheraton Danang