阿爾普哈雷塔亞特蘭大希爾頓飯店(Hilton Alpharetta Atlanta)

The food are great, enjoy staying here spacious room and comfortable. Bathroom are too small, ice maker broken at all floor so need to go down at time when I stayed.

We had an excellent stay at the Hilton! The front desk staff was very kind and helped get anything we needed. One staff member was so sweet to encourage my daughter in her upcoming soccer match. She checked in on her the next day when we saw her at the front desk. The rooms were spacious and lovely. We will definitely return!

From the front desk clerks to the housekeepers, staff needs more training. This is a pretty pricy hotel & I don’t think that the price point aligns with the customer service. When I checked in, I was looking for the card I wanted to use for accidentals. A staff member was practically rushing me & he made a comment & said, “It’s just $50” as if I wasn’t aware. That was rude. My second issue was with the housekeeping. They have come in my room twice while I was sleeping. Management compensated me for the inconvenience, but then they did it again.(Twice after I had a privacy sign on the door) Even after I called down & told them my stay was extended, they knocked & came right in even though I yelled & asked them not to come in. Then they attempted to charge me for an entire night instead of just charging me for the $50 deposit. When I arrived back to the hotel, none of the keys worked. They weren’t programmed correctly. Once I finally got in the room, I tried to use the coffee pot & it didn’t work. The hotel is practically empty & it took them over an hour and a half to bring a new one. They are very slow with resolving any problem.

The front desk attendant was very professional and polite. The hotel room was very clean, the sheets were clean, and all of the employees were very helpful! I would definitely stay here again, as well as recommend this hotel to family and friends!

Very convenient location for shopping in every direction. Nice room size and clean, contemporary decor. Upon entering the room the AC had been set to 56 degrees which is not an indoor temperature at any time of the year.

Upon checking in I was helped by Richard at the front desk who wasn’t very customer friendly. Pierre at the front desk and the entire kitchen and bar staff provided exceptional customer service.

My husband and I spent 2 nights and I must say that we can’t wait to go out there again! Staff members were very friendly, hotel environment was clean and the bed was very comfy. Will definitely recommend to friends and family.