H21 住宿精品飯店(H21 Hospedaje Boutique)

Cute hotel in the centre of Coyoacán. The staff were great - friendly, helpful, and attentive. The coffee, water, and snacks were a nice touch. The room was nice and the private patio was a great place to relax.

Exceptional customer service. The suite was gorgeous. Very close to great restaurants. It’s a beautiful part of the city.

Very relaxing atmosphere. Super friendly and helpful staff. Wonderful location in the center of Coyoacán. A perfect place to stay in the area.

The staff couldn’t be more fast and accurate to help in every need we had, the place is beautiful, comfortable and in a perfect location. I would comeback every time.

Never had better service in my life, excellent!!

I had chosen the hotel on a recommendation from a friend and boy am I glad I asked. When we arrived we were a little nervous from the front door—it looks like nothing from the street. But step inside and you’re in a spa-like atmosphere-it’s very soothing. Very chic kind of mid-century décor. We did have a flight of steps to our room, but the staff moved our bags upstairs so it was no problem. Our room had an outside deck, which was fabulous as the weather was nice. Free water in the room and the lobby. The staff spoke excellent English and were SO helpful in giving us the layout of the neighborhood! They even found us a medical person to come to the hotel to administer Covid PCR tests before we left for our cruise! Just a generous spirit overall. Honestly, it’s so hard to find a great hotel these days, but I would give this a 10/10 and would definitely stay here again if I’m back in Mexico City.

It was very modern and clean, and the customer service was impeccable!

This was the best hotel I have ever EVER stayed in, hands down. Immaculate, peaceful, romantic and gorgeous. Imagine a retreat to an oasis but the cute district of Coyoatan is right outside your door. Loved how it did not look like a hotel at all, but someone's home, and it felt like staying at your favorite Aunt's place. The staff was so warm and inviting (big abrazos to Deter and Jessica!!). The amenities were all on point and I cannot think of one single thing that was out of place or an inconvenience. Perfect for traveling alone or with a significant other. We did not have to taxi/uber anywhere since there was so much to do in the area and the hop on/off buses were right down the street. If I ever find myself having to return to DF, I will always return to H21.

We picked H21 because we knew we wanted to be in Coyoacán and needed parking, but it really exceeded our expectations! The location was ideal, less overwhelming than other parts of Mexico city but plenty to do, see, and eat nearby. The room was gorgeous and spacious and it was really nice to have a kitchenette for a longer stay. The thing that really stood out was the staff, who were extremely helpful and kind to us and our child. We will definitely be recommending to friends!