格雷斯科克斯智慧飯店(Grace Cox Smart Hotel)

Awesome 🤩😍🥰

乾淨完美

I recently had the unfortunate experience of staying at Hotel Cox Grace, and let me tell you, it was an absolute nightmare. As a family from the UK with young children and babies, our primary concern was ensuring a peaceful night's sleep. However, our hopes were shattered when the hotel decided to turn into a nightclub at 1 am with blaring music that reverberated through the walls of our room from the roof top Imagine trying to lull your baby to sleep while the walls are shaking from the bass of the music. It was beyond infuriating and completely unacceptable. Despite multiple complaints to the hotel manager, they displayed a shocking level of apathy and negligence. Not once did they take any action to rectify the situation or even offer a sincere apology. The complete lack of consideration for guests' comfort and well-being is appalling. It's evident that Hotel Cox Grace prioritizes their own entertainment over the needs of their paying customers. The utter disregard for basic decency is utterly disgraceful. I strongly urge anyone considering staying at this hotel to reconsider. Save yourself the agony and frustration. Avoid and boycott Hotel Cox Grace at all costs. There are plenty of other accommodations in the area that prioritize their guests' comfort and provide a peaceful environment for families. Trust me, this is one hotel you'll want to steer clear of.

Hotel reservation was already booked for and paid prior to check in. Upon arrival no rooms physically available. They had to find us another substandard room but does not value for price paid

Congested but good

The staff were good . It’s the place that could use some love . Paint. Fixing . Cleaning . Very noisy. Had to change rooms because of the conditions of the room . The hole place could use a paint brush . But the staff were great . Give them a raise ,

Floor wooden tiles are peeling off. Dirty area rug. Hallway walls are stained

Very worst, worst and Worst. I booked room through *******, but the Grace Cox authority booked this room for other guest and failed to provide me any room in their hotel. This is the bad experience ever. Never try to stay in Grace Cox. You may lose money, time everything.

Good