智選假日套房飯店科文頓(Holiday Inn Express & Suites Covington)

The pool has ben out of order for awhile. The hotel has been remodeled but, i guess some of the things were still good so they didn't replace them. The bed squeaked. The shower head was one of the worst. Nice water coming out of the spout. But when you turned on the shower head. NOT so mych. Had to stand literally with my back or head on the wall. Water would not spray out. The breakfast was a typical free hotel breakfast.

While the cleanliness and staff were excellent and the breakfast was very good was frustrating to not being able to use the pool and the hot tub

We stayed 4 nights. Our room was good overall. Service wasn’t great. Lamp bulbs burned out - no light coming from it. Husband asked for bulbs at desk - told we’d have to wait until morning. Husband took bulbs from hall lights - problem solved. Room was never adequately “refreshed”. We asked 3 days out of 4 to have room refreshed. One day trash was taken out Period. Every time we went thru lobby there were 4 - 6 young women just hanging out ( with desk clerk). Lots of traffic up & down on elevator. Just felt like more was going on than just running the hotel.

Loved black out shade as I sleep in a darker room at home. Property was clean and well kept. Staff very friendly and helpful. Refrigerator actually kept contend cold. Loved the Dove products in bathroom. Smell from toilet after use remained for about 2 hours. Has vent in bathroom but no fan so no circulation to clear the air.

The staff was excellent. They always had a smile on their faces and always seemed eager to help.

The front desk clerk was exceptional. We are traveling by bicycle and were at the end of a 65 mile day. Ms. Cassandra is truly an “Angel of the Road”.

across the street a man was beating on a hotel door and screaming during the night. Area seemed less reputable after this event.

The staff was friendly and attentive. The room was comfortable. Amenities are scarce. No Tissues or lotion. Breakfast was good. The sausage gravy was the best I've had in a breakfast buffet. There's no restaurant on site but there were many options close by.

Very nice updated hotel with staff available at all times. We enjoyed our stay