康科德貝斯特韋斯特套房飯店(Best Western Concord Inn Suites)

It was great an amazing breakfast 🍳 pool and nice service .laundry rooms wasn’t available…that didn’t make sense.. overall a 9 from 1 to 10 !

This property was a big disappoin**ent. Considering that it was a Best Western I would have expected a much nicer facility. The rooms were very worn. There was a black gash in the tub, which we first believed to be a large bug. The walls were paper thin. We could hear the gentleman next door using the toilet....most unpleasant. There was a high school boys hockey team staying at a\the hotel. As a retired high school teacher I am very familiar with teen boys and their antics. The boys in the room above us were playing some sort of game where they were stomping along the floor. We were OK with this for over a half hour. When it was time for us to try to sleep, my husband went to the front desk to ask the employee to please direct the boys to stop. She didn't believe my husband. After a while he went back to the desk and invited that employee to come to our room to hear for herself. She did come, and within 30 seconds confirmed that the boys were doing something!!!! I must say, that the boys immediately stopped their game when asked to do so. That employee made our evening very unpleasant.

The property itself was fine and was pretty much as per the description. The room we had was on the far right side of the builing near the end, which unfortunately was fairly close to a major highway. The constant sound of cars and semis speeding by prevented us from getting much sleep. Remarkably, the traffic flow persisted all night long without the lull I hoped we would see in the wee hours. If you book here, I would recommend a room near the middle or on the left side of the hotel.

Absolutely horrible, **********s on the toilet, hair in the shower…. Beds are hard as a rock, i had spine surgery in December and now my back is completely destroyed Will never be staying at a best western ever again

Staff was great, room was disgusting. Turn on the heater and the room smelled like an ashtray. Floor was dirty. Stains on walls , sides of bed ect. Simply disgusting. I was going to complain and just decided it wasn’t worth my time. Will never stay there again and I recommend anyone else does the same.

The bathroom had mold on the ceiling above the shower. Their parking lot was a one way so if you needed to park in a spot you’d have to go around the building. The back door didn’t always work when swiping your room card. The staff allowed other guests in the pool to scream at the top of their lungs while taking over the pool for a pretend volley ball competition. It made bringing small children to the pool very difficult.

The upkeep of our room was terrible the doors had to be pushed to open with yourshoulder pulled hard to close there wasnot any soap trays in the shower the microwave oven was a mess the curtains had holes in them the room itself was far less than expected we were very disappointed

There were baby little cockroaches in the room and hallway as we were leaving. My guy had 2 on him. It was gross and we will never return to that hotel.

Absolutely horrible customer service. Dont stay here. Veronica at the front desk is a real piece of work. As a Mother, this was absolutely the worst experience to have on a Mothers day weekend!