莫納斯特羅聖羅莎水療飯店(Monastero Santa Rosa Hotel & Spa)

All the praise people have heaped on Monastero Santa Rosa is deserved. It’s truly an amazing place. A refuge from the bustle of nearby towns and just steps from traffic on a main artery yet in a hushed world of its own. Rather than repeat many of the same phrases and thoughts found in other reviews, 2 words come to mind: Gracious and Intuitive. During our brief 3 night stay between a week in Cinque Terre and a week on Sicily, my wife and I felt saved as an injured person might upon entering a hospital. Serenity abounds. In a most understated manner, the staff - Reception, Housekeeping, Restaurant and Pool - could not be more helpful and, yes…more gracious. Needs and wishes were anticipated. It all reflects well on the training and selection of personnel. The only minor skirmish occurred at the end of our scheduled spa treatments, but that was quickly resolved. The spa, as almost everyone mentions, is a sight to behold and experience. Our only regret? The need to fulfill obligations in Sicily after just 3 nights.

All I can say is that I am so happy I was able to spend my days at a far better hotel than here. I came with my service animal and all necessary paperwork required and was treated well at every other 5 star hotel around Italy and Croatia. This hotel denied us and we were forced to find accommodations last minute while already in Europe. Thankfully we found last minute 5 star accommodations but we had to pay double the price since it was very last minute. Those same hotels do not allow pets but allow service animals and we were treated with respect and had a perfect time. After having to spent double the money, they decided to keep 1000 EUR since we had to cancel “last minute”. They have denied us a full refund multiple times. We did not cancel last minute but were not allowed to be there due to our service animal. Their first excuse was that the dog will give guests allergies, I’m assuming their mysterious guests cannot go into the streets either and be surrounded by dust or pollen. For being “luxurious” place, why are they so stingy with their money? Go to Il San Pietro.

A wonderful, healing, luxurious break. I haven’t been for eight years, but the Monastero was as good as ever. Staff are wonderful, witty and helpful. Restaurant was as special as I remember it. And the Spa was to die for. Thank you. I will be back again before too long

This is quite simply the most magnificent hotel I have ever stayed. The attention to detail of the rooms and the grounds are incredible. Everywhere you look is another amazing picture. The pool is divine, the view’s are sensational. The Michelin star restaurant is terrific, the casual dining is delicious, the supplied breakfast is heavenly. You will feel incredibly welcomed by the amazing staff who were so thoughtful and considerate. I cannot recommend the Monestro highly enough, do yourself the favor and stay here. It will change your life.