哥倫布 I-70E/漢密爾頓路希爾頓歡朋飯店(Hampton Inn Columbus-I-70 E/Hamilton Rd)

Decent

I got double charged for my room because I booked through *******. First time in 3 years that this has happened. Front desk lady acted like it was normal. I did get my money back but I don’t appreciate not being told before booking that they’ll charge you twice.

This is the second time I stayed here and both times the elevator is out. We had to insist on a ground floor room. Breakfast was good.

The elevator was broken, the showers were cold, the pool was just shocked and staff said to wait only 30 minutes before getting in. The water was so cold that no one could use it. The fitness room smelled like cat urine and was not useable. Some staff were rude while others were nice.

At check in, we were told the elevator was just then out of service and if we like could wait in the lobby till fixed to accept a room on 3rd floor, however there was no functional elevator to date of check out and that was extremely disappointing as we were having trouble with getting to the 3rd floor room on foot! Honest information would have helped us make informed choice at the outset. Also, no restaurant on site was inconvenient to say the least. Would not recommend.

Everything was broken, elevator didn’t work, pool out of service, shower curtain broken, stains on the floors, bathroom door doesn’t close correctly and there was a car in the parking lot blasting music from midnight until 3 am.

Room was not cleaned after first night stay, rrom keys quit working twice during stay and hotel front desk attendant could not be found for 10-15 min

The front door was broken so had to be left open 24/7. I took a stairwell and saw another exterior door that didn’t close. The furniture in the room needed cleaning- dirty upholstery. There was coffee & a coffee maker but no sugar/ creamer. The sheets didn’t seem like they fit the king size bed The staff was very kind and seemed frustrated with the condition of the hotel

Hampton Inns are pretty consistently good, but this hotel is a little dated. Bed was fine, but not amazing. Bathroom needed washclothes (front desk fixed us up), out of shampoo, and faucet was very loose at sink. Pretty quiet room and breakfast was fine. No real issues, but guessing this property is older compared to peers.