科倫坡Our Lady Sorrow Church附近住宿

我們最近入住了這家我們選擇慶祝週年的酒店,對我們來說,這裏是一個完美的地方,因爲所有的衛生和安全措施都是高標準。房間寬敞,清潔衛生。我們整個住宿都令人放鬆愉快,而且我們下次訪問時肯定會住在這裏,因爲我們非常享受這裏的氣氛。我們特別想提及前台處理預訂的“Shiva”,他知識淵博,友好,有很好的客戶服務。雖然離店有點不滿意,比如我要求延遲退房到下午1點,但前台(女士)告訴我,我不得不支付一半房費,只額外支付了半小時,因爲她給我離店時間,直到12.30pm,聽起來有點不滿意由於到達時間顯示,如果客戶超過此時間,則下午2點的LCO將收取費用。如果管理層能夠逐案處理,那麼將很感激。總的來說,我們對服務、員工和酒店都很滿意。

Try the new burgers. It’s phenomenal..!! Thanks to Chef Aqib & Zeeyard. They are superstars. Cafe staff inc barista’s are robin to their kitchens Batman (of course the chefs)! Okay. I’ve been an avid patron of TITO’s cafe in ground level at Marriott hotel Colombo. Always stuck to coffee and sometimes croissants. But the new and introduced burgers especially beef burger just too brilliant. The cheddar cheese, the bacon the burger the sauce’s just the right amount. Try the Spanish coffee or the cafe lattes ask for single shot of espresso! You would go wrong here.

As a practice I usually speak to several staff when I visit somewhere before making a genuine comment for the improvement of that organization. Seeing so many sad faces in this happy place, I deeply thought many times whether to write on this or not. Taking care of External Customers is a good thing as long as Internal Customers (your employees) also feel fairly treated. “Clients do not come first. Employees do. If you take care of your employees, naturally they will take good care of the clients.” Your staff doesn't look to be happy and as customers we can feel those things also. Note to management!

My experience with the hotel is excellent. Very respectful environment. Morning buffet had variety of choices and worth for what I paid. Room was very clean and served with all sort of accessories to stay. I had a head and neck massage at hotel spa which was an unforgettable experience. Damayanthy, the therapist with more than 15 years experience (dedicated and passionate) gave a nice massage for my painful neck. Overall very good experience staying in the hotel.

住過很多次了，性價比超高。 有時候價格不太穩定。 總統商務出差還是很不錯。 早餐也不錯， 對面就是海景， 出行方便

我連續兩天光顧位於大堂的錫蘭蛋糕店,拉吉塔女士爲我服務,她提供了卓越的服務!她在整個過程中都很友好和樂於助人,總是微笑!還要提一下,所有的工作人員都非常熱情和熱情。

Granbell colombo is the most beautiful city hotel in colombo , It offer really japanese hospitality experience , foods are really tasty , Hotel has most beautiful infinity pool at roof top. That experience is very attractive . Roof top bar is little bit crowded in weekend . But bar staff provide quick service. Also Room has consist with modern features . And Room has bath tab . It is really nice. Overall experience is really worth for money.staff was very friendly. Mihiranga from reception he helps us very friendly during our stay and restaurant staff Niroshan , kasun is very helpfull . We will definitely come back again . Thanks Granbell ❤

我們在斯里蘭卡的前兩晚住在這家酒店。入住很輕鬆,工作人員非常樂於助人,給我們提供了很棒的服務。客房服務是devine,我們被當地製作的kottu鉤住了。第二天的晚餐和早餐也很好,有各種食物可供選擇。

This property is gorgeous with the old world charm and the food and cocktails are amazing too . But above all, they ace in hospitality. The staff , right from GM to everyone else are so warm, courteous and helpful and they go out of their way to make you feel at home and comfortable.I had a ligament tear in my ankle while in Srilanka and be it GM Mr. Siddique , Mr. Emmanuel, the bell boy Mr. Sujith, and the rest of the staff , they were all so supportive and caring that I was totally moved by the way they took care of me. Strongly recommend this place with its beautiful people to all and I will surely be staying here again when I visit Srilanka

OK Folks once upon time this used to be one of the best hotels in Sri Lanka. That was decades ago, this is one of the very few Sri lankan government owned hotel today. This is not so luxurious to match a five star, but a pretty good hotel which fits in well for a three star. There are glitches here and there, it's an old building, you might find the hot water not working or a broken switch, pardon that, the hotel is working very hard to fix those with the little financial resources they have. The staff of the hotel are very kind and hard working. If you request them for something, they will not hesitate to try there best to satisfy your needs. The hotel has undergone a renovation recently and working hard to maintain a good menu of food. Again people are good and hard working but with the financial resources they have, there are limitations. Overall its a good 3 star hotel with a decent menu of food and really polite people. Help them by reserving your rooms with this little place which has a big history, the more guest who visit this place, the more money they get, so they can serve you better the next time your arrive. Be kind when making your reviews, try to look through the eyes of good people here who are trying to make your stay the best ever. Let encourage more people to use thus hotel so they can soon start to cater you with five star perfection.