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5星級

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包含早餐

熱情都市飯店
4.4/543 評價

熱情都市飯店

世界貿易中心 科倫坡|距離加勒菲斯商城一號0.76km
I've literally booked hundreds of room through Agoda. This will change. I arrived late after traveling all day to find there's been a discrepancy between Agoda and this hotel about payment. The wonderful front desk staff member named Malinda(not sure about the spelling) Told me he could see I had paid Agoda back in September, which I had. Because of some issue behind the scenes the gutless Zest managers who hide behind phones, decided to not honor my booking without contacting me. 10.30pm, raining, I'd been traveling and waiting at airports for 14 hours to be told I don't have a room. These cowardly managers wouldn't even talk to me on the phone. The hotel plus their sister hotel next door were fully booked. I'm 65 with many medical issues. I had traveled with medication which needed refrigeration or ice. This nearly being spoilt because it took 3 hours for Agoda to resolve the mistake. I eventually got to a different hotel around 1.45am. Malinda had to deal with my anger and frustrations for all that time with no help from his pathic managers. He did everything in his power to assist me and he did help showing empathy the entire time. Now imagine arriving and the pathetic hotel management canceled your booking without notifying you, a paid booking. Then that gutless management made their staff member have to deal with the upset customer. Just dreadful Zest Hotel Management. Malinda is too good a staff member to work for this horrible company. His talents should be recognized elsewhere. Never again Zest.

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瀏覽用戶對科倫坡飯店的評價

正在尋找加勒菲斯商城一號附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
奇跡城市青年旅館
4.2/531 評價
This was the place we chose to stay for 5 days when Colombo curfew was enforced. For 5 days Bandar was more than helpful, ket everyone happy and things clean. Even with food shortage we had an amazing stay. It felt like home away from home. Thank you to the owner and a very special thank you to Bandar. Stay safe Sri Lanka!
科倫坡希爾頓飯店式公寓
4.2/543 評價
非常好,因為我是來這邊出差,已經在這裏居住了2個多月,特別搞下kaushal.那天打掃我的房間,並且有什麼需求直接跟他們説。酒店服務態度也很好,有游泳池和健身房在三樓。I am living here for business trip for two months. and the service is very good. especially kaushal. he clean my room everyday. and very good service. thanks.
科倫坡金斯伯裡飯店
4.2/582 評價
世界貿易中心
I contacted the hotel to make a confirmation for my brother-in-law's anniversary dinner and was connected to Chamath Gamage, who supported me with a positive attitude & extended to help me out with the reservation since it was a special occasion at the hotel too where seating is limited. Thus being so Chamath reached out to Mr.Denver to seek advise. Within a span of 30 minutes Chamath called me back & confirmed informing me that the reservation is successful & the hotel could have my brother-in-law & his wife to enjoy their anniversary evening at the hotel that evening. I am grateful for Chamath for making the service matter along with a supportive team who was able to facilitate our request midst the special occasion. I wish Chamath & Mr.Denver Good luck in all endeavors to carry out the positive service mindset to all customers they meet.
科倫坡嘎拉達瑞飯店
3.6/542 評價
世界貿易中心
優點:這家酒店坐落在一個非常好的位置,如果你能在10樓以上靠前麪的房間裏可以看到很漂亮的景色。在獨立日(2月4日)之前,我們很幸運的看到了遊行隊伍。缺點:不要期待有5星級的設施,這裏的設施都非常舊的,需要相當大的改造。而且經常排滿了商務會議,因此你會在吃早餐的時候或在大廳裏看到很多人。這讓我們感覺我們也在商務旅行。沒有小孩子的遊樂區。游泳池沒有溫度控制。
洛奇湖飯店
4.4/531 評價
房間有一點點小很可惜沒有定到庭院的房間
科倫坡城市床鋪飯店
3.3/56 評價
世界貿易中心
高級房太棒了!!超級乾淨,空調好,工作人員友好。😍😍值得花每一美元!

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