綠宮飯店(Green Palace Colombo)

We arrived rather late, around midnight. The staff at front desk wasn’t very helpful with any questions and did not have any costumer service skills. Once showed to the room on floor 5. My bed had several yellow stains on the white sheets and little insects in the bed. There was no soap or towels in the room. Once we had ask for some towels the staff member proceed to come back with one towel for the three of us and asked if that was ok !! Was the proceeded to be woken up by construction hours before check out time. I do not recommend and will never return or recommend !!

This place in Really bad.. even they not respect the guest us well.. we are in green palace hotel with our family in 6 th floor.. when we are there they doing constructione work on 6 th floor. too much noise can't sleep..and staff are really bad becouse we ask for help they did not help us.. i went the receptione and i told them we have infant 3 months old he have to sleep atleast.. becouse of construction sound he cannot sleep can you stop that please.. and the guy told ok he will inform but nothing heppen they are countinue doing work.(NO RESPECT THE GUEST POOR SERVICE). and room look very dirty. toilet aslo very dirty we cannot breat properly inside toilet there was really bad smell. Manager of hotel also really bad not helpfull.