As a practice I usually speak to several staff when I visit somewhere before making a genuine comment for the improvement of that organization. Seeing so many sad faces in this happy place, I deeply thought many times whether to write on this or not. Taking care of External Customers is a good thing as long as Internal Customers (your employees) also feel fairly treated. “Clients do not come first. Employees do. If you take care of your employees, naturally they will take good care of the clients.” Your staff doesn't look to be happy and as customers we can feel those things also. Note to management!
This was the place we chose to stay for 5 days when Colombo curfew was enforced. For 5 days Bandar was more than helpful, ket everyone happy and things clean. Even with food shortage we had an amazing stay. It felt like home away from home. Thank you to the owner and a very special thank you to Bandar. Stay safe Sri Lanka!
坐落於科倫坡加勒法塞格林,不論您是商務出差還是休閒旅遊肉桂大科倫坡飯店(Cinnamon Grand Colombo)都是理想的下榻之處。從飯店出發,至Fort railway station僅有2km遠。附近很多景點,包括Studio 4、孩童公園和聖米歇爾教堂都離飯店不遠。飯店坐落於The Galleries of Sapumal Foundation邊,附近還有很多景點包括荷蘭殖民時期博物館和貝塔區。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的Clique(西餐)、皇家泰國餐館(東南亞菜)和Ministry of Crab(東南亞菜)不妨可以試試。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括室外游泳池和SPA。飯店的商務中心提供優質服務,是眾多商旅客選擇入住這裡的原因。飯店會為旅客提供便捷的禮賓服務。
訪訪客2023.06.08
Absolutely delicious! Second time visiting and had the same thing on the menu - prawns and red Thai. Thanks to Lolitha for being so friendly. Our favourite restaurant by far in the cinnamon grand hotel.
坐落於科倫坡世界貿易中心,不論您是商務出差還是休閒旅遊肉桂湖畔(Cinnamon Lakeside)都是理想的下榻之處。從飯店出發,至Fort railway station僅有600m遠。附近很多景點,包括Temple of Sri Kailawasanathan Swami Devasthanam Kovil、貝拉湖和加勒菲斯綠地廣場都離飯店不遠。飯店坐落於達瓦塔噶哈清真寺邊,附近還有很多景點包括聖安東尼教堂和科倫坡市政廳。飯店提供西餐廳,以誘人的美食佳餚來滿足顧客。在酒吧點上一杯消除一天的疲勞,對於旅客來說是一個不錯的休閒選擇。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Clique(西餐)、皇家泰國餐館(東南亞菜)和Ministry of Crab(東南亞菜)也許是可以讓您找到答案的地方。相信按摩室周到的服務和健身室一流的設施,會讓您擁有別樣的體驗。飯店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裡的原因。飯店提供的乾洗服務,讓您的旅途更加方便。飯店為所有入住顧客提供免費停車場。
飯店地理位置優越,距離貝拉湖機場2km,距離Kompannavidiya Railway Station2km。附近很多景點,包括Jims Poker Room Marina Colombo、Marina Casino和寶石博物館都離飯店不遠。飯店坐落於貝拉湖邊,附近還有很多景點包括The Galleries of Sapumal Foundation和咖啡師咖啡廳。在結束一天的行程後,您可以盡情享受飯店的Spa。24小時開放的櫃檯服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
訪訪客2023.06.06
Granbell colombo is the most beautiful city hotel in colombo , It offer really japanese hospitality experience , foods are really tasty , Hotel has most beautiful infinity pool at roof top. That experience is very attractive . Roof top bar is little bit crowded in weekend . But bar staff provide quick service. Also Room has consist with modern features . And Room has bath tab . It is really nice. Overall experience is really worth for money.staff was very friendly. Mihiranga from reception he helps us very friendly during our stay and restaurant staff Niroshan , kasun is very helpfull . We will definitely come back again . Thanks Granbell ❤
ITC Hotel in Colombo is like my second house for me and my family. ITC, which has a luxurious ambiance, great hospitality, and amazingly wide variety food, is highly recommended! coffee shop on the 2nd floor serves decent coffee, and a buffet restaurant on the 3rd floor provides fresh, healthy and delicious food and the bridge lounge on the 29th offers calm high-tea time with an amazing sunset view. All staff are very well trained so they make you feel comfortable. Especially I want to say thank you to a general manager Sujeet, a very generous manager Jalill and a Chef chamanta and a lady staff Tarushi. We can have a great life in SL because of you all.. Thank you so much.
2021-12-31開業,相信熱情都市飯店周到的服務和一流的設施,會讓您在科倫坡開展一段難忘的旅行。飯店地理位置優越,距離貝拉湖機場1km,距離Secretariat Halt400m。附近很多景點,包括Tap Bar、荷蘭醫院舊址購物美食廣場和The Central Point - Economic History Museum都離飯店不遠。所有極具特色的客房都配備有熨衣設備、房內保險箱和空調,讓您感受到更加貼心細緻的入住體驗。有飲水需求的旅客,飯店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外,配備有拖鞋和24小時熱水的浴室是您消除一天疲勞的好地方。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。除了這些飯店內提供的餐飲服務,離飯店不遠處Palmyrah Restaurant(亞洲菜)供應的錫蘭紅茶和中國人家(其他中餐)、Harbour Room(亞洲菜)的美食,也是來這座城市出行不容錯過的美味之選。飯店提供健身室,旅客可以在這裡舒緩身心壓力。飯店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裡的原因。提供乾洗服務,為您的旅途省心。
訪訪客用戶2024.02.16
The hotel was very comfortable- excellent bed, dark curtains, spacious. The shower was the best we have had in 2 weeks of travelling in Sri Lanka. The toiletries provided were very nice also. A driver picked us up from the airport and was there on time for a reasonable price which you paid the hotel (need cash for this). Breakfast was plentiful and eggs are cooked to order. We were able to have a late checkout on our last day which was much appreciated. All staff we had contact with were very pleasant. Two little hiccups occurred during our stay , one of which meant moving rooms which was a bit of a pain to pack everything up a second time but was dealt with swiftly and professionally by the staff. The room has a safe but it is not affixed to anything and thus is portable which may not please some. Overall I would recommend this hotel as a very pleasant and convenient hotel to stay when visiting Colombo.
OK Folks once upon time this used to be one of the best hotels in Sri Lanka. That was decades ago, this is one of the very few Sri lankan government owned hotel today. This is not so luxurious to match a five star, but a pretty good hotel which fits in well for a three star. There are glitches here and there, it's an old building, you might find the hot water not working or a broken switch, pardon that, the hotel is working very hard to fix those with the little financial resources they have. The staff of the hotel are very kind and hard working. If you request them for something, they will not hesitate to try there best to satisfy your needs. The hotel has undergone a renovation recently and working hard to maintain a good menu of food. Again people are good and hard working but with the financial resources they have, there are limitations. Overall its a good 3 star hotel with a decent menu of food and really polite people. Help them by reserving your rooms with this little place which has a big history, the more guest who visit this place, the more money they get, so they can serve you better the next time your arrive. Be kind when making your reviews, try to look through the eyes of good people here who are trying to make your stay the best ever. Let encourage more people to use thus hotel so they can soon start to cater you with five star perfection.
訪訪客My experience with the hotel is excellent. Very respectful environment. Morning buffet had variety of choices and worth for what I paid. Room was very clean and served with all sort of accessories to stay. I had a head and neck massage at hotel spa which was an unforgettable experience. Damayanthy, the therapist with more than 15 years experience (dedicated and passionate) gave a nice massage for my painful neck. Overall very good experience staying in the hotel.
訪訪客Everything is fine, personal is nice, safe place, clean. I would like to recommend this hotel for sure. It’s lovely place with good feeling. Feels like home. I rate this hotel **** We are satisfied with everything. They have also camera security systemw
訪訪客用戶We came as a family from Australia and USA and all we can say is we thoroughly enjoyed our stay here. The staff, the ambience, the cleanliness of the hotel was first class. Special mention to Rohan and the breakfast crew who probably serviced us breakfast and lunch at breakfast! So much quality food, we couldn’t have enough 🙂🙂🙂. Couldn’t recommend this place highly enough.